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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 77 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26967 Views
  • 0 replies
  • 12 kudos

Remote warranty void after one replacement

My remote bottom stop working today, contact support, support suggest replacement, but support told me the remote warranty will void after one replacement, google will only replace the remote one time. I feel that is not fair for customer, none want ...

Joehqw by • Community Member
  • 329 Views
  • 1 replies
  • 0 kudos

Problema de red

Reinicie mí Chromecast y logré conectar al mismo wifi que mí teléfono, pero a la hora de transmitir no me aparece en mí celular la opción del Chromecast

Chromecast 2nd Suddenly Does not Cast (no image)

My Chromecast (2nd Gen) has been working smoothly with my old TV via HDMI.It suddenly stopped working since a few days ago.There is no picture from Chromecast shown on the TV screen.The app does not detect the presence of Chromecast.The light is a so...

likutar by • Community Member
  • 510 Views
  • 2 replies
  • 0 kudos

Remove clutter icons from apps screen

In the apps screen I need to be able to remove the icons that I do not want there. I neither need nor want "Free TV channels" there. It's 100% clutter and Google's ui people used to be great, but now they're going downhill. It's not enough to let me ...

MWMWMWM by • Community Member
  • 365 Views
  • 1 replies
  • 0 kudos

Chromast loosing connection

My chromecast looses contact after being installed. When installed according the proceedure it works for a day. Next day it does not work and need reinstallation. What can be the cause?

Frka by • Community Member
  • 241 Views
  • 0 replies
  • 0 kudos

Chromecast ambient mode not cycling through photos

Ambient Mode no longer scrolls through photos as requested. Only one photograph shows and doesn't move on. This happens with my own selection of photos, or with Google curated photos. I'd say that this has started in the last couple of weeks or so. I...

rownie23 by • Community Member
  • 2047 Views
  • 16 replies
  • 0 kudos

Chromecast 4k

I am running a Chromecast 4K with google tv (with latest upgrade) on a 43” Hisense current model smart TV. This is in an aged care home with a mesh wifi system and multiple access points. From time to time the streaming service will drop out to the C...

Chromecast Reset - TV Specific

My Chromecast resets/reboots about once a day. It is plugged into the wall for power not the TV. Where this gets interesting is that when I swap my 2 Chromecasts between TVs the same thing happens, but only on the one TV. Both Chromecasts reset on my...

Aquadoc by • Community Member
  • 368 Views
  • 1 replies
  • 0 kudos

Are all Chromecast with Google TV like this?

I bought two of them and I am setting up the first one.At first it seemed fine: Home app detected it and connected to wifi and everything seemed to be going great. It got to "Setting up your TV" and just went on endlessly until I checked my phone and...

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