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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 602 Views
  • 7 replies
  • 1 kudos

Device is connected to network, but apps say no connection

We thought the problem was only with YouTube but now Disney+, Hulu, Prime Video and HBO Max all insist that the device is not connected to the network. The device is connected and shows as such in settings with the connection to the internet indicate...

YouTube app has stopped working entirely.

For the last few days we have not been able to use the YouTube app on the Chromecast with Google TV in our living room. The app opens to a YouTube logo and attempts to load. But it will spin for awhile then give option to try again or check our netwo...

Chromecast Gen 3 showing a black screen

I got a gen 3 chromecast and I can only heard sound, no video at all just a black screen, any tips? Tried basically everything

DanielSh by • Community Member
  • 312 Views
  • 1 replies
  • 0 kudos

Chromecast (3rd gen) no enciende

buenas, tengo un problema desde hace un tiempo, mi chromecast cuando lo conecto no responde, solo mantiene una luz led blanca estatica y haga lo que haga no cambia, he intendado todo lo que decian en el foro, pero de igual manera, no encontre a nadie...

Enzo1506 by • Community Member
  • 287 Views
  • 1 replies
  • 0 kudos

Glitch. Casting without wifi

I couldn't stop casting what I was watching from my Paramount App for some reason. I switched off of Chromecast on my TV, and force stopped Paramount and went to bed. The next morning I see that Paramount has been casting all night long. I can't find...

Can't disable virtual keyboard

It's impossible to disabled the virtual keyboard forever. Every single time I have to go to settings, keyboard, manage keyboard and enable than disable the virtual keyboard so that my Chromecast knows I disabled it. After that it actually works and s...

Zelak by • Community Member
  • 1506 Views
  • 3 replies
  • 1 kudos

Control speakers with google tv streamer remote

Hi. I can't get the google tv streamer remote to work on my speakers. The speakers are connected to the tv with an optical cable. I have tried to add the speakers in the remote settings but the speaker brand does not appear on any of the list over br...

Danbanan by • Community Member
  • 272 Views
  • 1 replies
  • 0 kudos

Dstv problem

My DStv app does not want to scream or download contant

You cannot set a time limit for YouTube Kids for Android TV

I have a Chromecast with a couple of Adult accounts and a Kids accounts. On the Kids account I have 'YouTube Kids for Android TV' setup. On the Kids Account I have a 1 hour time limit set (Settings -> Screen Time -> Daily Limit). If my child is watch...

IMIRNMN by • Community Member
  • 2565 Views
  • 3 replies
  • 1 kudos
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