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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25764 Views
  • 0 replies
  • 11 kudos

Chromecast with google tv 4k

Hi all,I have no signal on my TV coming from Chromecast. The LED is flashing white (as I did a factory reset) so I do have power on my device. I already tried everything on google support page (power off, trying hdmi extension, etc...) and so, I'm fa...

nsa by • Community Member
  • 1141 Views
  • 8 replies
  • 0 kudos

Daily Factory Reset on Chromecast

My Chromecast is on the WiFi, however my phone including Google Home App are unable to connect to the Chromecast device. Chromecast has the pictures displayed, that shows it has WiFi connectivity. I have to factory reset this device. Every. Single. D...

Chromecast with Google TV (4K) cannot connect to Nest Wifi Pro

I just bought a Chromecast with Google TV (4K), and have attempted to set it up with the Home App, and with the remote, but it cannot connect to my WiFi network. My router is a Nest Wifi Pro.I have almost out-of-the-box Wifi settings: IPv6 off, UPnP ...

bryan-e by • Community Member
  • 599 Views
  • 2 replies
  • 0 kudos

No Cast destination found

I can't cast from Google Chrome (browser) to Chromecast (connected to TV). The problem occurred suddenly, and we have used the same setup (without changes) for several years.I have done the following:Restarted ChromecastReset Chromecast to factory se...

mTm-as by • Community Member
  • 456 Views
  • 0 replies
  • 0 kudos

Stereo audio balance

I'm about 75% deaf in one ear, and am trying to use headphones to watch shows without waking up the household. The problem is that I can't figure out how to adjust the stereo balance in the headphones. Is this even possible? It feels like it should b...

ElZoof by • Community Member
  • 310 Views
  • 1 replies
  • 0 kudos

control remote chromecast with google tv (hd) not working

Well, I have a Chromecast 4 HD, and right after a trip, the remote control stopped working, I've already done all the tutorials I found on the internet and in this forum, now it seems that the control is on standby, it flashes quickly once every 10 s...

Victor03 by • Community Member
  • 321 Views
  • 1 replies
  • 0 kudos

Issue with languages when casting Max

Hi! When I'm watching an episode in my phone, via the new Max app, it works fine and I can select the language of audio and subtitles I want. But when I cast it to my 2nd gen Chromecast, it changes the audio language (in my case to Spanish) and also ...

Josugp by • Community Member
  • 342 Views
  • 0 replies
  • 0 kudos

Not casting image in Chromecast

Hi. My issue is: I'm watching an episode in any app (e.g. Max), and in the phone it plays nice. But when I cast it into Chromecast (from the Home application, for example), it displays on the tv only the audio and subtitles, but nothing of the image....

Josugp by • Community Member
  • 1697 Views
  • 5 replies
  • 0 kudos

Won’t conect

I can’t get my cast to work on tv

JRJII by • Community Member
  • 310 Views
  • 1 replies
  • 0 kudos

Can't connect Youtube to Chromecast

Hi all,I have a problem connecting my 14y/o son youtube app to chromecast from his smartphone. Netflix works, Amazon Prime too, but the chromecast button in youtebe appears only for few seconds when I open the app, then disappear and never turns back...

Srezz76 by • Community Member
  • 395 Views
  • 1 replies
  • 0 kudos
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