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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 3234 Views
  • 16 replies
  • 4 kudos

Chromecast with Google TV setup not accepting tv remote power button

When setting up the Remote Control to control the TV by IR, I am able to confirm that the Volume and Input buttons work, but it is not asking if the Power Button worked. The remote is correctly controlling the TV (for volume up & down and mute and in...

kentb by • Community Member
  • 867 Views
  • 3 replies
  • 0 kudos

ambient mode issues?

I have the option to personalize ambient mode, but when I select it there's nothing on the next screen. I usually have a personal album displaying from Google photos. It no longer a working. I've tried resetting the device 2 times and still no luck

Mute Button Doesn't Work

I replaced a Chromecast With Google TV with a Google TV Streamer. Nothing has changed with my setup exept for replacing the streaming devices. On the Google TV Streamer, the mute button doesn't work. It worked fine using the previous Chromecast's rem...

emmzone22 by • Community Member
  • 1721 Views
  • 9 replies
  • 0 kudos

Stuttering Streams in various Apps

While using the new Google Streamer connected to a 2022 QLED Samsung TV various Streaming Apps are unwatchable because of constant micro lagging in the stream every few seconds. The audio is fine though. Netflix, Disney+ and Prime Video are affected....

FredMS by • Community Member
  • 1482 Views
  • 6 replies
  • 1 kudos

google tv streamer 4k random reboots

Connected via ethernet. Watching streaming football, lots of pauses (spinning circle) and often the device will reboot itself.

wiffleball by • Community Member
  • 1324 Views
  • 3 replies
  • 0 kudos

Can’t set up Chromecast (4K with Google TV)

I have a Google Chromecast 4 with Google TV (pink) that has been working fine for a year. Recently, it's been continuously connecting and disconnecting from Wi-Fi. The router is close by, I have resetted it already, and the Wi-Fi on other devices inc...

albaria by • Community Member
  • 569 Views
  • 3 replies
  • 0 kudos

Chromecast remote not working for IR functions even with new batteries

I have the exact same problem as the other post with this title that is currently pinned above (it is for me at least) and it’s locked so I cannot ask a question there.I can find no options to make the updates suggested and my system does not indicat...

Iguanasan by • Community Member
  • 552 Views
  • 1 replies
  • 0 kudos

I have problems with Chromecast

I bought a Chromecast but I faced several problems The first problem is that it is not possible to lower and raise the volume in the remote and it is not possible to control the Google Assistant The second problem I faced is that I cannot summarize t...

Azooz6494 by • Community Member
  • 382 Views
  • 1 replies
  • 0 kudos

Wifi connection

I am using an app to control my chromecast and am unable to connect the chromecast to my WiFi as I'm unable to find my device in the available network listing on my app and because I cannot connect to the WiFi I cannot use my control via the app. Som...

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