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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2958 Views
  • 16 replies
  • 3 kudos

Resolved! Cast option not showing

I have been trying to cast YouTube from my IOS but the Chromecast device will not show. I will then try on my MacBook but the icon to cast doesn't even appear on the videos. I factory rested the device. I have deleted the app on my phone and reinstal...

tlxmg by • Community Member
  • 6536 Views
  • 1 replies
  • 0 kudos

JBL Live 660NC won t pair with my google TV chrome cast

Hi, I can see my headphones in the bluetooth menu but when I try to pair I get can't pair each time.did factory reset already and the turn on off but still without result. I saw some similar problems here but no real solutions.Anyone to the rescue? t...

DavyDL by • Community Member
  • 1212 Views
  • 3 replies
  • 0 kudos

Center Button on the remote not working correctly

Hi,Don't know if I'm in the right place, I search a lot but impossible to contact Google to use my warranty on my Chromecast. The remote doesn't work well after only 2 months. Center button don't work anymore. It's a "physical" problem, so I just wan...

rumm-didi by • Community Member
  • 553 Views
  • 1 replies
  • 0 kudos

Resolved! Ethernet Adapter for Google Chromecast with google TV 4K

Hi All, I'm desperately searching for a solution to get Ethernet on one of my chromecasts. I'm running an Emby media server on a Synology NAS 218+ but due to wifi data transfer issues (really strange that the chromecast doesn't get good wifi, since t...

Max6x6x by • Community Member
  • 5220 Views
  • 3 replies
  • 0 kudos

Google's dirty little secret

The Google TV remote constantly disconnects from the dongle. Google knows this issue exists. They refuse to validate it. Don't buy a Google TV. This is not acceptable.

Stonypoint by • Community Member
  • 1081 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast 3rd Gen factory reset

Hello. I don't know how old my Chromecast actually is, but there's no button on it. And the home app won't accept it because it says it was set up by another user (???) and it needs to be factory reset. Without the Home app and without the button, ho...

Chromecast intermittently dropping wifi

Hi there, any help appreciated - I'm at the end of my sanity with this one! I've got a Chromecast which keeps intermittently dropping my home wifi signal. It will work one day but then spends the next few days refusing to hold the connection. It can ...

cait604 by • Community Member
  • 563 Views
  • 1 replies
  • 0 kudos

Unable to Submit Warranty Claim for Chromecast 4K

Really frustrated with the Google Support run around:Bought a 4K Chromecast a few months back. Working fine up until about a month ago. Initially thought it was my wireless network, so I reset it. Issues continued to occur. Reset my Chromecast once a...

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