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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1913 Views
  • 16 replies
  • 2 kudos

Resolved! I am unable to connect new Chromecast 3rd gen. to my Wi-Fi 5 GHz

I already have a Chromecast device connected to my Wi-Fi 5 GHz.I did purchased a new Chromecast 3rd gen.I am trying to setup the new Chromecast device to my Wi-Fi 5 GHz without success.I am able to connect the new device to Wi-Fi 2 GHz.I already have...

cviniciusm by • Community Member
  • 1072 Views
  • 2 replies
  • 0 kudos

Can't open Chromecast Remote

I just purchased a Chromecast unit today. I'll be returning it tomorrow because I can't open the remote. I applied a considerable amount of force and still couldn't open the remote to install batteries. My thumb is now aching. Didn't someone at Googl...

Ggl_bad by • Community Member
  • 1912 Views
  • 1 replies
  • 0 kudos

Chromecast help, first time user. Sorry for bad english

Hi, I got a Google chromecast 2 Gen. I connected it to the hdmi. I plugged it to the electricity. I see an add from any cast, but I do not see the Hotspot wifi that the Chromecast is supposed to have. Also, if it has a light on the side it doesn't tu...

Peponi by • Community Member
  • 424 Views
  • 1 replies
  • 0 kudos

Black Screen with Chromecast w/ Google TV 4K

I use CEC settings to turn on my television as I turn the Chromecast with Google TV 4K on. For the last couple of weeks it sporadically will turn on the TV, on the right input, but the screen will be black. This used to happen to me, and I believe an...

Chromecast With Google TV (4K) 2.4GHz problem

Purchased a Chromecast with Google TV yesterday and I couldn't find my 2.4GHz WiFi network. I could only find my 5Ghz network, unfortunately, the signal was too weak to use. I moved closer to the network so I could complete the setup process and perf...

Shaen by • Community Member
  • 1404 Views
  • 3 replies
  • 0 kudos

Connecting Chromecast remote on Micromax tv

I just got Chromecast with Google TV and am trying to get its remote set-up for my TV functions. My tv brand is Micromax which is not listed in Chromecast. Is there a way to get the remote connected to Micromax tv?

hhh47 by • Community Member
  • 851 Views
  • 1 replies
  • 1 kudos

"Something went wrong" error when adding TV

This is 2024 already and I am aware that some fix was done in 2023 for this, but it does not work for my Chromecast. I have tried factory reset, clearing data in the app on chromecast. Chromecast is connected to my account in Google Home app, but sti...

Taras by • Community Member
  • 1549 Views
  • 6 replies
  • 0 kudos

GoogleChrome Cast no longer connecting to WIFI of any kind

Guys I can no longer connect to wifi on the Google cast dongle. I’ve reset the unit 6 times and hard reset twice to the same avail! I’ve even tried to connect to my phone and nothing works same error “cannot connect” I’ve have 2 units in my home and ...

Bws83x by • Community Member
  • 576 Views
  • 1 replies
  • 0 kudos

Connecting My Soundbar Out Port To Chromecast Usb C Hub

I Have Outdated With Normal Hdmi Port And I Have A Soundbar With Earc Out Port Only No Hdmi In So In Order To Get Dolby Atmos Can Connect My Soundbar Out Port To Chromecast Through Usb C Hub And Then Connect My Chromecast To My Tv . Will Dolby Atmos ...

Chromecast kills my WiFi when casting video

Having a major problem with my Chromecast with Google TV (HD).Whenever I try to cast video from my phone (Pixel 6), the video will play at first and then freeze. I will then lose connection and see that every device in the house is now offline, the r...

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