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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 425 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27401 Views
  • 0 replies
  • 12 kudos

How to buy Chromecast Generation 3 (in bulk - need 3000)

Hi All,My business (in Australia) needs to buy around 3,000 Chromecast Generation 3's, however, all local suppliers state that there is no more stock and only Generation 4's are stocked. Surely there is somewhere internationally that will have the st...

There seems to be an issue with my Chromecast with Google TV

Recently I just bought this cast 4k (Sat, Nov. 25) and all of a suddenly it started to factory reset on its own today(Nov 27), starts with a Bluetooth pairing issue all out of nowhere, and then the factory reset, I tried already switching the HDMI it...

New Google Chromecast 4K not completing initial update

I'm having an issue trying to finish setup on my Chromecast 4K with Google TV. I can set everything up with or without my Google home app on my cell phone, but once it gets to the downloading system update screen it will sit there for up to 3 hours s...

Casting Computer screen doesn't have same format

When I cast from my laptop to my tv - the screen is compacted and there are grey bars on the side of the screen. I don't know how to stretch my screen to match the TV

aamsergie by • Community Member
  • 479 Views
  • 1 replies
  • 0 kudos

Dangbei projector is not a tv option when installing

Hi, Im installing Chromecast in a Dangbei Mars Pro projector and, when i need to select the tv brand, my device is not an optionWhat is the solution? Shall I select another brand? Thanks!

Gilead by • Community Member
  • 764 Views
  • 1 replies
  • 0 kudos

Chromecast not working with ethernet adapter

I have been successfully casting PC screen to TV with Chromecast second gen for years. There is always some glitching with the audio so I decided to try ethernet adapter. Once I connect the chromecast to the ethernet adapter I cannot select the devic...

smp54 by • Community Member
  • 704 Views
  • 1 replies
  • 0 kudos

Chromecast goes offline frequently

My Google Chromecast frequently goes offline even though it's right near the router. I have tried different distances from the router, but to no avail. I'm very certain the Wi-Fi signal is stable, so that is not where the problem is. I think the Goog...

jasongm by • Community Member
  • 428 Views
  • 1 replies
  • 0 kudos

Chromecast Google assistant not working with remote

Hello.I'm having trouble with my google assistant on my chrome cast not working on the remote control.it seems to work from my google home app just fine, as well as the microphone button on some first party or third party apps.But the actual google a...

Dakacko_ by • Community Member
  • 1054 Views
  • 6 replies
  • 0 kudos
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