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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25848 Views
  • 0 replies
  • 11 kudos

Is Something Needed to Cast Chrome Tab to Smart TV

I was not sure what to put in the "choose a product" field. I am trying to cast a Chrome tab from my Windows laptop to my smart TV. Do I need to buy something to make it work?

jedtodd by • Community Member
  • 2252 Views
  • 2 replies
  • 0 kudos

Chromecast google tv hd restarting

I've been using this device( Chromecast with google tv hd) for almost a year, and I don't understand why it sometimes restarts. I only use the HBO Max and YouTube applications, and this situation has occurred with both of them. Initially, for about 3...

radu_91 by • Community Member
  • 801 Views
  • 4 replies
  • 0 kudos

Chromecast dynamic range output

Is there any information about what range of dynamic the Chromecast outputs? Is it 0-255 (like a PC) or 16-255 (like a Bluray player). My projector has a setting for dynamic range with these two options.

j4r3k by • Community Member
  • 856 Views
  • 4 replies
  • 0 kudos

Remote work to stay paired

My remote won't stay pair between power cycles.I've changed the batteries. I've re-paired the remote using varries methods. It works during the time I'm using it, but after I turn my tv off the remote stops working.

KayCee1 by • Community Member
  • 880 Views
  • 4 replies
  • 1 kudos

Audio failing on bluetooth

My chromecast is playing sound via bluetooth to my JBL Encore box, but the audio keeps failing during playback. I tested the box with other bluetooth devices and it worked normally but with the chromecast it keeps failing. What can I do?

Resolved! Volume button doesn't work for Chromecast with GoogleTV HD

Hello, I bought a Chromecast with Google TV(HD, Snow) recently but everything other than the volume buttons seems to function as they should. I still have to rely on my universal tv remote for volume while using chromecast. Any help or advice would b...

Dibbi by • Community Member
  • 727 Views
  • 2 replies
  • 0 kudos

Resolved! Chromecast difficulty

I have purchased a Chromecast enabled Google TV (Sony) and I am wanting to cast my laptop screen to the TV screen. I have seen adverts for Chromecast handsets, have read articles on Google Home and Google Nests, have seen articles about Chrome, but I...

sanalexan by • Community Member
  • 910 Views
  • 3 replies
  • 0 kudos

Chromecase Drops Wifi when display setting changed to 4K

Hello everyone, I've encountered an issue with my Chromecast and was hoping someone could offer some assistance. When I attempt to change the display settings to 4K from 1080p on my TV, it immediately loses connection to the WiFi. Note, the change to...

Xavore by • Community Member
  • 1080 Views
  • 6 replies
  • 0 kudos

Google has given up on itself it seems - bows down to Amazon, it seems...

I see in this forum that over and over again the same threads are popping up. Same things persist for years and google does not fix this. Has google given up on its products? Amazon fire stick works prefectly for me - great user experience. Never had...

ddimic by • Community Member
  • 666 Views
  • 3 replies
  • 0 kudos

Chromecast does not connect, or looses connection to WIFI with hidden SSID

I have connected Chromecast to my WIFI with hidden SSID. However, in a day or two it lost connection to the network. This is the 4th time i have to factory rest my Chromecast and start again. When i tried to recconnect, it id not connect at all to wi...

ddimic by • Community Member
  • 1077 Views
  • 3 replies
  • 0 kudos
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