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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 84 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26976 Views
  • 0 replies
  • 12 kudos

Attaching external USB drive to Chromecast w/google tv

I'm trying to attach an external usb drive to Chromecast w/google TV (4k). The drive is formated in FAT. It worked in the beginning but now Chromecast always shows the drive is safely ejected (no matter how many times I unplug and plug the drive back...

rider by • Community Member
  • 825 Views
  • 2 replies
  • 0 kudos

Resolved! How to connect chromecast to a new router?

We have four PC's and two TVs connected to my home network. Right the network is Google Wifi and the app is Google home. I have one access point and a router. We are switching to an ISP with fiber and will replace the google wifi and a new single rou...

IDRick2 by • Community Member
  • 48798 Views
  • 5 replies
  • 2 kudos

Casting from Chrome to Google TV

I used my Google TV with built-in Chromecast to cast tabs as well as the full screen from my web browser to my TV. The tab casting still works properly but the screen casting stopped showing the image on the TV now. Sound still works fine but the scr...

Mazzl by • Community Member
  • 619 Views
  • 1 replies
  • 0 kudos

Chromecast not properly working with spotify.

Hi, whenever i try to play music on Spotify through the chromecast to my TV, it constantly cuts the song short by about 5% of the song at the end. Thus i cannot hear any song from start to end. Anyone know what the issue might be?

kris5 by • Community Member
  • 858 Views
  • 1 replies
  • 0 kudos

Chromecast from Youtube app to TV stuck on loading

This issue started yesterday. I cast from the Youtube app on my iphone to my TV. Yesterday, the picture quality lowered substantially and became heavily pixelated, and one second into the video, it gets stuck on the “Loading” screen permanently. It i...

bundtsmug by • Community Member
  • 9173 Views
  • 16 replies
  • 1 kudos

Chromecast Audio Only

I have seen a lot of posts with my problem but I have not yet found a solution given that has worked. I have a Samsung Galaxy S22.I have a Google Chromecast 2nd Generation. I am using the same WIFI network. I can use the Google Chromecast when connec...

Indy1973 by • Community Member
  • 1290 Views
  • 3 replies
  • 0 kudos

Casting via a webpage

I'm trying to play some videos which are on sports websites, but don't show the Chromecast symbol, so I can't cast them except by casting my screen, which doesn't work well. I think the lack of CC is by design, because the videos may also be availabl...

Gabbee by • Community Member
  • 2497 Views
  • 3 replies
  • 0 kudos

Chromecast Resetting Nonstop

Disclaimer: Not sure which Gen my vhromcast is but I would assume 1st or 2nd.My chromecast keeps reseting itself after every couple of minutes. My shows cast perfectly then it goes blue screen, resets, Google logo, then picture with time. Sometimes i...

nszugye by • Community Member
  • 413 Views
  • 1 replies
  • 0 kudos
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