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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25711 Views
  • 0 replies
  • 11 kudos

chromchast sound drop

castring from chromecast to sony strza3100es All stremaming platformsyoutube netfilx hbo have internitent sound drop issues.. but video keeps playing i have tried..cable inputspower to chromecastthe wiffi and internet are updatented new components an...

me26 by • Community Member
  • 448 Views
  • 1 replies
  • 0 kudos

Locating Mac address on Chromecast with Google TV HD

Hi,I need to get the physical MAC address of my Chromecast with Google TV HD. I have read some instructions and other help topics but none are helpful. It says, at the startscreen, should be a "wheel" to access setup, but there is not. It is only pos...

Chromecast won't connect to Wi Fi when using other TV

I have been using my chromecast on a 4K TV and 4K PC monitor without problems...A few days ago, I tried to use it on an older full HD television and it wouldn't let me set it up, saying "Cannot connect to the network". I tried setting it up again on ...

Activate device and change wifi

I had to change my network and passwords for security reasons. I can't get my Chromecast to work, and I can't find the WiFi in my Google home to reset everything. I've run the device installer and get nowhere fast. Please advise!

Jemckee by • Community Member
  • 439 Views
  • 1 replies
  • 0 kudos

longer power cord

We need a longer power cord to get from the Chromecast device in our TV hung on a wall to the plug near the baseboard. The 3 ft is too short; we need 6 feet. Have tried several and they physically fit into the device but simply they don't work. Where...

ak16 by • Community Member
  • 655 Views
  • 2 replies
  • 0 kudos

Google Chromecast remote too hot to touch and not working

Google Chromecast remote too hot to touch and not working. I appears that this is known latent problem in the forum community. Google should fix this issue . In the meantime I need a working replacement from Google. For more details: I purchase this ...

Flower123 by • Community Member
  • 1313 Views
  • 9 replies
  • 1 kudos

Resolved! Videocon Tv not listed in chromecast with google tv

Hi Google Nest Community During the setup on the chromecast with google tv . My tv brand (videocon) was not listed . Can any one suggest me an alternate TV brand for Videocon

Mufaddal by • Community Member
  • 1024 Views
  • 3 replies
  • 2 kudos

Chrome not optimize Full Screen video

After I accidentally clicked "never ask me again" when a cast dialog asking if I want to optimize full screen video, chrome no longer able to optimize the full screen video.What I tried resetting the Google Chrome settings to default. It doesn't reso...

jinyangl by • Community Member
  • 1898 Views
  • 5 replies
  • 0 kudos

Chromecast not finding Wi-Fi

Hi there. My Chromecast has worked perfectly for over a year and a half. Recently I had to get a new router and modem from Spectrum, My Chrome told me to do a factory reset because it was set up on another device.I have done 4 factory resets with the...

MasterOdd by • Community Member
  • 944 Views
  • 3 replies
  • 1 kudos

Casting from Vimeo

I purchased documentaries on Vimeo.I can cast the trailers of the documentaries, but not the the full documentaries. It starts to cast but ends with no error messages. Any ideas because I think the problem is with Vimeo?

Kauaidan by • Community Member
  • 426 Views
  • 1 replies
  • 0 kudos
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