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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25803 Views
  • 0 replies
  • 11 kudos

Chromecast and Xfinity

I have an old TV.. 20-years and it has one HDMI. Recently I dropped renting the "slave" receivers and installed Chromecast. I can cast YouTube just fine but I am unable to stream xfinity. The only thing displaying when casting xfinity is the Channel ...

Larry408 by • Community Member
  • 589 Views
  • 1 replies
  • 0 kudos

Chromecast disconnecting from SonosTube

I use Chromecast with Google TV 4K to Cast audio and video with an app called SonosTube, which is basically YouTube Music but it allows me to connect to my Sonos speakers. On some videos, Chromecast randomly disconnects from SonosTube. I wonder if it...

tiger2020 by • Community Member
  • 529 Views
  • 1 replies
  • 0 kudos

Ambient mode stops working

We have Google Photos set display in ambient mode which had been working fine for a while. Recently ambient mode stopped kicking in automatically. Even when I manually initiate ambient mode, after some time, it goes back to displaying the default Hom...

dypdyp by • Community Member
  • 793 Views
  • 1 replies
  • 0 kudos

Chromecast ultra show as off

HiJust installed my Chromecast ultra, everything seems to work except for casting. The device works with the remote and i can go through the menus and everything but it shows as off in the google home app and i can't cast (Netflix) from my phone. Scr...

Senner95 by • Community Member
  • 421 Views
  • 1 replies
  • 0 kudos

Help with chromecast remote

My remote works good all buttons work except trying to scroll from left to to right. Something just happened? What is wrongm

ldonut by • Community Member
  • 407 Views
  • 1 replies
  • 0 kudos

Resolved! Does the Google Chromecast TV HD support Miracast from Windows PC ?

Very simple straight forward question, and very hard to find on the internet so far. I can cast the desktop on the chrome browser. It's getting hard to figure out how to extend a second desktop without a second real desktop, essentially using a secon...

Zoultrias by • Community Member
  • 18038 Views
  • 7 replies
  • 0 kudos

Chromecast stuck on G logo

Hello,i have the latest Chromecast.Everything was going fine with it, but when i returned from vacation it didnt work anymore. Its stuck in the G logo and doesnt do anything. Tried everything: other tv, factory reset (stays on white), etc. No différe...

Thibault by • Community Member
  • 603 Views
  • 2 replies
  • 1 kudos
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