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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2100 Views
  • 16 replies
  • 2 kudos

Resolved! How do I unpair the Chromecast remote control from a device

The platform and category are wrong, but they don't seem to have a category for this issue. I need to unpair the Chromecast remote from a device so that when I click the power button on the Chromecast remote, the device does not turn on. Couldn't fin...

Dunczu by • Community Member
  • 650 Views
  • 1 replies
  • 0 kudos

Regularly video and sound stuttering when watching streaming IPTV

HelloJust yesterday after years of great use one of my cwgtv's started to stutter when watching IPTV. It makes small stutter impacting both sound and video every ~50s. (when I timed it it was 53s,50s,58s,50s and 58s). I have two different apps (tivim...

goonerista by • Community Member
  • 1600 Views
  • 1 replies
  • 1 kudos

Chrome cast wifi

Hello, I’m trying to contact to wifi on my google chrome cast. Both my phone and chrome case are on the same wifi but it’s saying it won’t connect as my phone is a different wifi. Or it says my local network is off and it’s one. please help me

Chromecast fails from multiple tv streaming apps

I have a second and third gen chromecast this happens to. I’ve isolated that this is not ISP issue as well.I use Pluto, Tubi, and Xumo which all experience this problem whereas Netflix does not.They will be streaming fine for a short period of time m...

Speech in movies over streams are very quiet.

Hello,the speech sound when using e. g. Prime over Chromecast is very quiet in contrast to the other sound. The worst case I had with Dune. The difference between the speech and the other sound was so big that I had to break the watching. The switch ...

Positiv79 by • Community Member
  • 531 Views
  • 0 replies
  • 0 kudos

Resolved! chromecast does not turn on

I bought a chromecast last Xmas and have hardly used it, but it did seem to work successfully long ago. Now I tried plugging it in last night but it doesn't turn on. It is plugged in properly to the HDMI on the smart tv and to the power. I think ther...

Resolved! Chromecast not showing up as a Cast destination on a corporate network

For some reason after setting up the device via Home, the Chromecast does not show up in Chrome as destination for casting.This is our public network, so a simple password is all that is required to login. The device I am trying to cast to IS on the ...

ZZman by • Community Member
  • 876 Views
  • 1 replies
  • 0 kudos

BBC iPlayer constant black flashing

I have had success watching the BBC iPlayer on a Chromecast for years, but now I get black flickering constantly.This is on an LG C2 TV and it works fine via every other method... via Xbox, via the TV's built-in application. I'm having a few issues w...

Lardo by • Community Member
  • 4670 Views
  • 5 replies
  • 2 kudos

Netflix cast button disappeared

Hi! Out of nowhere the cast button on my Netflix app disappeared. Everything else is working like Disney+, YouTube, Spotify etc. I've tried everything from uninstall reinstall the Netflix app, clear cache and memory of the Netflix app, restart my pho...

Oznerol4 by • Community Member
  • 41050 Views
  • 6 replies
  • 7 kudos
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