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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
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  • 0 replies
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Chromecast Remote killing new batteries in 24 hrs!

I just ordered and received my new 4k CC w/ Google TV. I attached it to my TV, popped the included batteries in the remote, and used it for 5 hours. Upon waking up the next day, the remote would not work. I figured the included batteries were cheap s...

Altoncg86 by Community Member
  • 1800 Views
  • 8 replies
  • 0 kudos

Does Chromecast with Google TV setting at 1080P limit 4K content?

I have the 4K version of the Chromecast with Google TV (CCWGTV) installed in two 4K televisions. I have the resolution on the CCWGTV set to 1080p to try to limit the apps from streaming 4K. I'm doing this to save bandwidth because Xfinity has a terri...

Google Chromecast switching TV on and off

Hi there I bought Google Chromecast a few months ago everything was fine, until recently it started switching my TV (Samsung) on and off - the Chromecast is connected to its own power source - it's not hot at all One things that does happen when I tu...

Voids1 by Community Member
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  • 6 replies
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Can't link my Netflix account to Google Home APP.

After I reboot my Chromecast Ultra, disconnect my Netflix then re-connect it back to Google Home App, I got a error code "400. That's an error" message.Any ideas?

jay_chen by Community Member
  • 2234 Views
  • 12 replies
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Problem with Google TV latest update

Hi There,I have a Google TV (4k) connected to a projector (hdmi input), suddenly the image appeared very saturated (high contrast, very bright colors), my projector has no image control settings so the problem is only coming from the Google TV. I nev...

sfoucher by Community Member
  • 777 Views
  • 3 replies
  • 0 kudos

Chromecast is online but two devices can't cast to it

I recently replaced my old 1st generation Chromecast with a new one of the 3rd generation. I successfully activated it with Device Utility, set it up with Google Home and I can now cast to it. I invited my 3 other family members so that they could ca...

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Make Account Selection Mandatory in Chromecast with Google TV

I just set up a kids account, mainly because one of kids watches too much YouTube. I set up the account lock and PIN, which is great. But it's all pointless because when I turn on my set up it usually just defaults to whatever the last account being ...

buddha673 by Community Member
  • 600 Views
  • 1 replies
  • 1 kudos

Adding a device in Chromecast

When I try to add a device (SONY DVD Player) it only shows three types of devices; TV, Sound bar, AV Receiver. How do I add my DVD player so that I can use the INPUT button on the Chromecast remote?

Chromecast with Google TV remote control - doesn't work with TCL TV

Hi, I don't know why the Chromecast Home TV remote doesn't works with TCL tv's, I opened a Conversation about 2 years ago without receiving any response from Google, I already checked the Issue with TCL technical support and finally the issue is not ...

leonlevy by Community Member
  • 6362 Views
  • 22 replies
  • 3 kudos
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