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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2365 Views
  • 16 replies
  • 2 kudos

Is Sound through HDMI & Bluetooth device at the same time possible?

I think I have the Googletv 4k version. My wife has hearing issues and keeps the TV Volume extremely loud. Can I set up a bluetooth headphone for her to use , at the volume of her choosing, and I can listen over the TV speakers? In others words both ...

PatG by • Community Member
  • 1210 Views
  • 1 replies
  • 2 kudos

Chromecast 1st

Hi all! It's finally my turn, I'm stumped and a bit upset, hours I have been trying to get this to set up. Everything was working fine then Chromecast out of the blue stays solid white, will not connect to home app, won't cast, I have done it all, re...

Babette by • Community Member
  • 1012 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast disconnects from home app on iPad Fifth Generation

Just got a 5th generation iPad, and the home app constantly disconnects from the home app and goes offline. It works fine on my other devices (Android phone and tablet). I have to do a factory reset over and over again, it works for a while, then aft...

Schucoman by • Community Member
  • 2350 Views
  • 8 replies
  • 1 kudos

Guest mode won't pop up

First off, I honestly don't know if my Chromecast is a gen2 or gen3; anyways, my area had a WiFi outage, so I tried to figure out how to Chromecast without WiFi. I understand you have to use guest mode, but my settings aren't popping up. The "recogni...

Nova123 by • Community Member
  • 958 Views
  • 3 replies
  • 0 kudos

item not found on chromecast with google tv

I have just purchased the Chromecast with Google TV however am unable to load any apps and the error message ‘Item not found’ continues to appear. When I try to open or even search apps, this message appears. I have done factory restart, unplugged an...

Taasha1990 by • Community Member
  • 3742 Views
  • 5 replies
  • 0 kudos

Google TV Remote Issues

I have 2 Google TVs that I use to watch TV. I also have an iPhone. I can pair my iPhone to be used as a remote for both TVs, but every few minutes the TV stops playing and presents the pairing code again, even though the phone doesn't seem to have un...

Chromecast disconnects

We had a black chromecast for years before issues. It went bad. We bought several of the white ones with remotes on black Friday so did my father. All of them stops casting our shows within an hour. All 6 of them... not just us my dad as well. it is ...

83902 kGSKErrorDomain

What i do?phone language is finland and the cast dont have it and have choose somethong else language. I selected english and it put this 83902 kGSKErrorDomain

Jonne by • Community Member
  • 891 Views
  • 3 replies
  • 0 kudos

My goggle home app wont find my chrome cast

My chrome cast is working but goggle home can't find it to set it up. I already reset the chrome cast to the new wifi but my phone still can't find the device.

Madeaja by • Community Member
  • 1460 Views
  • 4 replies
  • 1 kudos

Disney + and Paramount wont load videos

I recently switched from firestick to Chromecast with Google TV. For the most part I have been very pleased with it however I am unable to load any TV shows or Movies with the Disney+ or Paramount+ apps. All other apps work perfectly fine. Both apps ...

Dvinchi by • Community Member
  • 3054 Views
  • 10 replies
  • 1 kudos
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