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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
CC w/Google TV Remote Control Navigation in Youtube
Just have a quick question concerning the ability, or lack thereof, to navigate to a previous video/channel on Youtube using the CC w/Google TV remote control (version 1.61.304433). Is there a way to navigate to a previous video/channel? I have seen ...
Resolved! Chromecast (3rd gen) keeps crashing while streaming
My Chromecast 3rd gen keeps turning off and on while streaming shows. It seems to work better with some streaming apps over others. For example, it doesn't crash as often with Netflix as it does with Hulu. I have tried a factory reset, different HDMI...
Chromecast I lost my remote ?
My Chromecast won't let me pair to my phone because I lost the remote and it won't let me choose to pair with out the remote what do I do?
All apps not playing episodes WITH internet connection.
Whenever I try to watch an episode on any app (HBO Max, Hulu, Netflix, Disney +, etc.) it will go in the app and show me the episodes. However once I go to watch any of these episodes it will go to black like it’s about to play and then just freeze a...
Google TV with Chromecast is not letting me download apps (Stan, Disney) - apps are not compatible w
This Chromecast with google tv is not letting me download supported apps (Stan, Disney) and says app is not compatible with device. I have reset the Chromecast twice, it’s updated to latest firmware, and Netflix and prime are working. But Stan and Fi...
Run firmware update
9 to 5 is reporting there is a firmware update for Gen 3 Chromecast devices with firmware number 1.56.275994. Can the firmware update process be manually started or will the Chromecast just decide it is ready to be updated and let me know somehow?
Full remote unavailable. Make sure your streaming device has the latest software.
I have the Google tv and I use an iphone 12pro. I was able to use the remote through the Google home app and then is just stopped and when I select the remote again it say, "Full remote unavailable. Make sure your streaming device has the latest soft...
Remote control - TV control not working with correct manufacturer
Hello,I have just purchased a Chromecast with Google TV to control my Optoma CinemaX P2 projector.However I cannot get the Chromecast remote to control the volume and TV power.When try to setup the remote with the Optoma profile, the best I can get t...
Google 4K Chrome Cast Update
I am still having issues after the upgrade. It works fine then after a while, maybe minutes or 3/4 of hr, it may have the picture disappear for a second or so and then return to normal, or the picture is returned but no sound, or the whole picture fr...
Resolved! Local network access
I’ve been trying to set up my chrome cast to my tv in my apartment. It connects to the wifi but then I get this message:Living Room TV may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network...
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