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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25818 Views
  • 0 replies
  • 11 kudos

Cancel service

Someone please tell me how to cancel my service. 

Chromecast connection

My Chromecast says it can't connect to wifi that I need to please check my wifi network name

Resolved! Chromecast with google TV no sound!

Elo all,I didnt have serious problems since i got my device. Also, since that moment I used to help others with their problems.Finally I got one. There is no sount at all from my ccwgt. What I get only, is sound via BT. My Amplituer doesnt get sound ...

robus_pl by • Community Member
  • 952 Views
  • 3 replies
  • 0 kudos

Chromecast only video and keep audio in phone

Hi! I have a doubt. My grandfather got an hearing aid, and it connects whith his phone by Bluetooth. My doubt is if there is a way to send video from Android to Chromecast, but keep the audio in the phone and from the phone send the audio to the head...

ImMartii by • Community Member
  • 2241 Views
  • 3 replies
  • 0 kudos

Chromecast w/ Google TV not finding wifi networks

Trying to connect my Chromecast to wifi but the device is not seeing any wifi networks. I've tried manual setup and the auto-setup via the app but both fail to find wifi. My home wifi is setup with TP-Link Deco AX3000 in Wifi router mode. Both 2.4 an...

chromecast remote not working correctly

I have a new Chromecast and from new button-up wasn't responsive sometimes was lagging sometimes didn't work when prest one time or caple times. The next day button-off didn't work also. Next day button-up is like is prest all time cant go down. I tr...

bart88 by • Community Member
  • 1388 Views
  • 7 replies
  • 0 kudos

Chromecast as DVR

How do I set up my Chromecast with Google TV to use as a DVR?

Jocko1 by • Community Member
  • 788 Views
  • 1 replies
  • 0 kudos

Google chromecast with tv broke the tv

I bought chromecast to my sister as a gift since both of their tv was not supporting apps. I really liked google products but, that changed my view completely. After the setup our tv gone black and just giving sound, same for cable tv right now, we t...

Tersoniki by • Community Member
  • 1331 Views
  • 4 replies
  • 0 kudos

Chromcast TV

I have a Chromcast TV and the firestick is not compatible with it. The lips do not line up with the words. Does anyone know if the Chromcast with Google TV device works with this type of TV? I am hesitant to buy it if I will have the same problem I a...

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