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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 88 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26990 Views
  • 0 replies
  • 12 kudos

Google TV Chromecast doesn't verify cable provider subscriptions.

When on Google TV, the main menu will not verify my HBO, SHOWTIME that I have subscriptions through my cable provider.Does not allow me to go further after "Can't verify your Subscription" dialogue box.Been trying for days...Help! Thank you.

Wmt by • Community Member
  • 2037 Views
  • 10 replies
  • 0 kudos

Chromecast lost after 1 minute

Hi,I have a very strange problem with 2 laptops.After starting I see the chromecast (chrome or VLC) but one minute later it disapear and impossible to connect.If someone as an idea ?Cheers

Gillou by • Community Member
  • 748 Views
  • 3 replies
  • 0 kudos

Chromecast Apple TV and headphones

Hi, I use headphones with the chromecast which works great except for Apple TV app. I’m sure it’s a DMR issue as this app is known for them on android. Has anyone got headphones to work ?

Lintel by • Community Member
  • 1954 Views
  • 10 replies
  • 1 kudos

Peacock app not working correctly

My peacock app no longer loads shows or movies. It'll load the app just fine however when I select a show it acts like it's buffering but then return to the selection screen with no errors. I can cast it from my phone just fine but if like to use the...

Smm1099 by • Community Member
  • 1446 Views
  • 6 replies
  • 0 kudos

Cant turn on off TV/google cameras can't view on google tv

I have a sony bravia A80CJ, with the new google tv update, i am no longer able to turn off my sony tv with saying "hey google turn of master tv", i can only turn off by saying "hey google turn off". The down fall of this is that i cannot say "hey goo...

Elite91 by • Community Member
  • 811 Views
  • 5 replies
  • 0 kudos

Trouble with Youtube app accounts

I apologize as I can't find the correct category, this isn't chromecast, just a TCL Google TV. My husband and I both use the TV, we frequently use Youtube and in the past were able to access both of our accounts on the app just by switching accounts....

Chromecast foreign language

My chromecast screen is in a foreign language. How do I switch to English?

Tuttle by • Community Member
  • 704 Views
  • 4 replies
  • 0 kudos

adding application to home screen

I need to add chanel 9now (Australia) as my application to my HOme . I deleted it as I had to uninstall it and then reinstall it. Now I haven't got it with my other applications on home screen.How can I do it ?

Hanna2022 by • Community Member
  • 691 Views
  • 3 replies
  • 0 kudos

Resolved! adding tv applications to home

I need to add chanel 9now (Australia) as my application to my HOme . I deleted it as I had to uninstall it reinstall it. Now I haven't got it with my other applications on home screen.How can I do it ?

Hanna2022 by • Community Member
  • 959 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast 2nd generation wont connect to wifi

Dear Friends, My network signal is exellent , when I try to connect my chromecast with google home. No matter if I reset the chromecast module and a brand new app. google home It wont connect. I join a video on how I try to connect using google home....

AndreF by • Community Member
  • 4787 Views
  • 4 replies
  • 0 kudos
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