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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 4665 Views
  • 16 replies
  • 6 kudos

Chromecast stopped working on 1080p

My Chromecast suddenly stopped providing me with 1080p resolution, the highest resolution I now get to choose is 720p. I already tried restarting my Chromecast and my router, I even did a factory reset, but nothing seems to work.

KarlaUdia by Community Member
  • 2940 Views
  • 10 replies
  • 0 kudos

Resolved! Chromecast w Google TV frame rate stutter

This happens across all apps some more than others.I am using the Google TV interface.This was not an issue with the Chromecast 3rd gen when I cast from my iphone.

salputrid by Community Member
  • 365536 Views
  • 777 replies
  • 34 kudos

Chromcast is slow after upgrading to Android 12

After upgrading to Android 12 Chromecast is slow to react both on remote and on paired phone's virtual remote. Sometimes it lags, sometimes it treats a single click as like I'm holding the button. Especially annoying when it's a volume button. Androi...

Baggio18 by Community Member
  • 2453 Views
  • 7 replies
  • 3 kudos

Cast HD only no 4K from Netflix or Prime

New Chromecast with Google TV (4K) will not cast to Samsung 4K TV, only cast in 1080 HD. The Chromecast is plugged directly into Yamaha a/v receiver that supports 4K 60Hz. Samsung native apps (Netflix, Prime) work fine with 4K resolution. Strong 5G w...

PRB51 by Community Member
  • 2814 Views
  • 11 replies
  • 0 kudos

volume and mute buttons not working on my Google remote

I have a Samsung Smart TV and a Zvox sound bar. I cannot get the volume button and mute button to work. It does work when I use the TV sound. Ithad worked until I changed internet providers.

mitandpat by Community Member
  • 4360 Views
  • 13 replies
  • 0 kudos

Chromecast Gen1 unable to connect through Google Home App

Hi! Have run inn to the following issue; have connected my chromecast after a few months disconnected. Have rearranged my home network, so SSID is changed. Factory reset the device, the LED flashes white, connected my iphone to the chormecast#### net...

JonBakken by Community Member
  • 1928 Views
  • 7 replies
  • 0 kudos

Resolved! Chromecast needs reboot with home theater

My Chromecast is connected to the HDMI input from my home theater. When I select this input Chromecast is not working. Only if I reboot (pull power supply and reconnect) it starts up. How can i avoid this?Should I connect the USB to a port in the tv,...

Iazaueba by Community Member
  • 3924 Views
  • 14 replies
  • 0 kudos

Chromecast ambient mode

I currently have an ongoing inquiry about this issue, but now I am getting upset because after sending in information about this for the past 2 months Google is asking the SAME questions and wants the SAME information sent in again, for the 3rd time!...

duglop by Community Member
  • 576 Views
  • 0 replies
  • 0 kudos
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