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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2352 Views
  • 16 replies
  • 2 kudos

Can' get DD 5.1 from Amazon Prime Video app

Hello, I'm trying to get Dolby Digital out of my ccwgtv and I can get it out of all the apps except Amazon prime video. Even when I force the settings to do only dolby digital it just defaults to Stereo.Currently I have it hooked up as soCCWGTV (Hdmi...

Chromecast

Every time I try to connect my Chromecast to my tv it says my tv may be setup, but chromecast can’t communicate from my iPhone. It told me to check my privacy settings, and turn local network for Google Home app on. Everything is turned on. I’ve rest...

Black screen & audio Chromecast

Hi,My Chromecast has a black screen but still getting audio. I have read an old post and have done all the suggested fixes eg. Tried in different tvs, different slots and did factory reset. No luck. The light on the Chromecast is flashing orange. Tho...

Anthony82 by • Community Member
  • 2464 Views
  • 12 replies
  • 0 kudos

[ Bug ] Incompatibility with old TCL TVs IR

With the latest update of Chromecast with Google TV. My old LED TCL TV won't work with the CCwGT's remote power button setup.During the setup. Pressing the power button just lights the LED on the remote for a very long time and produces a short freez...

26A850BC by • Community Member
  • 1318 Views
  • 5 replies
  • 0 kudos

Chromecast Setup

I am following the directions to setup our chromecast on our Smart TV. It is plugged into HDMI 2 I follow the steps to get to the screen (google home, choose my account) but HDMI 2 brings up an orange screen and not the white witih blue tv outline. T...

NanaQ by • Community Member
  • 1343 Views
  • 6 replies
  • 0 kudos

Now TV

I can’t cast Now TV anymore. I have done a factory reset on my Chromecast. Help needed!

AnnieP by • Community Member
  • 839 Views
  • 3 replies
  • 0 kudos

LIVE choice missing from home page after power outage.

I’m missing my “live” choice from my google home page after a power outage at my house over the weekend. I have rebooted the router and the chrome cast but neither worked….help

BarbR52 by • Community Member
  • 696 Views
  • 3 replies
  • 0 kudos

Pin for parent account at startup

Google tv does not require pin for parent account at startup.That makes kids profile totally useless because we turn off the tv directly from our parents profile.I can not find any solution and i am really frustrated.

Problem with my Google TV with Chromecast

Hi,I've bought my Google TV with chromecast few months ago and at the same time I bought NEW Router to my apartment.I've made basics for getting started and then started watching movies, sports etc.The problems started immediately when watching first...

Veikka by • Community Member
  • 2248 Views
  • 11 replies
  • 1 kudos
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