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Resolved! Regarding an issue with Chromecast 2nd gen and Chromecast Audio

Update 3/20/25 Hey folks, If you previously performed a factory reset, we’re happy to report that the Google Home app update will reach all users today.Please make sure you’re on version 3.30.1.6 for Android and 3.30.106 for iOS to set up your Chrome...

GoogleNestTeam by Community Manager (Admin)
  • 2373319 Views
  • 16062 replies
  • 2534 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 24890 Views
  • 0 replies
  • 11 kudos

my tv isnt an option

i cant connect my remote to my TV because my TV brand isnt an option. is there anyway to fix?

ashox by Community Member
  • 626 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast with Google TV HDMI Cable extension

My chromecast is out of warranty and google isn't offering any support.I'm thinking my chromecast keeps on disconnecting because of it's placement behind the TV. Has anyone used an HDMI Cable extension to lengthen the cable and place the Chromecast s...

phamine by Community Member
  • 1867 Views
  • 10 replies
  • 1 kudos

Resolved! Can't use remote on Google Home

So,I recently bought a 3rd Gen Chromecast. Aftre going through the process and updates I can't access the remote feature. I tried Google Home, Google TV (via the notification bar but also doesn't detect the Chromecast). I looked at other posts but th...

uranicold by Community Member
  • 975 Views
  • 3 replies
  • 1 kudos

Something Went Wrong - Enable Local Network Access

Hello,So I recently moved and of course want to set up my Google Home to play some music while organizing the place. However I keep facing the same issue during the setup process. It will say something went wrong and I need to enable local network ac...

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Chromecast in Chrome (Extension)

Okay, I've Googled everything...how can I pin Chromecast in Chrome on a Mac? I've tried right-clicking, two-finger clicking...nothing. It is also not finding any devices. Any help with this? Thank you in advance!

Can’t factory reset my H2G2-42 to connect to my new wifi router

My H2G2-42 chromecast device is plugged into my tv with the USB and other port thingy. I’ve changed wifi networks and according to help topics, I have to press a button on the H2G2-42 chromecast device, but there is no button. I’ve unplugged it but i...

Rebkk by Community Member
  • 7913 Views
  • 8 replies
  • 0 kudos

Set up a chrome cast without a remote

Hi, our little boy has a love for smashing controllers. We now have three smash controllers and we’ve changed Wi-Fi networks so now I need to set up the Chromecast again but this time without a controller. I have factory reset the device but now I ca...

Ryanc1981 by Community Member
  • 740 Views
  • 4 replies
  • 0 kudos

Why I can't see my chromecast on my iPad?

Hello,I have an iPhone where I can see my chromecast perfectly and where I can cast.On the other hand from an iPad (same IOS) if I have the icon which should also allow to cast but I do not see the chromecast.What is this problem?Thank you and have a...

Collet by Community Member
  • 567 Views
  • 3 replies
  • 0 kudos
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