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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 242 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27119 Views
  • 0 replies
  • 12 kudos

Resolved! Chromecast setup on Xfinity

I just switched from AT&T internet to Xfinity and can't get my Chromecast connected properly. I have rebooted the Chromecast and the gateway several times, It's connected to the Home app but it won't connect to my home network, even though the Xfinit...

Daddyo by Community Member
  • 855 Views
  • 3 replies
  • 0 kudos

Resolved! Disney + errors

Hi , last week I can use iPhone on cast by tv Disney +. this week I get an error code 83 and sdk problem.I try, restore chromecast and delete to Disney + app than reload. Problem still continue.System version: 291998
Casthardware version : 1.56.29199...

Resolved! Chromecast Can’t Communicate with Iphone

So my Chromecast was working completely fine for months. I’ve just had a new router installed and a new TV. I’m trying to reconnect my Chromecast and it’s just saying ”Master bedroom TV may be set up, but we could not communicate with it from your iP...

emilyhaigh by Community Member
  • 1854 Views
  • 8 replies
  • 1 kudos

Hello my chromcast is not working

Hello my tv says you may need to sign in before connecting to slumber this is common in hotels and dorm rooms Use the Google Home app to continue how do I fix this problem

Mikey1209 by Community Member
  • 802 Views
  • 4 replies
  • 0 kudos

Voice command via Home not turning off tv

Voice commands via Chromecast with Google TV (GZRNL) work fine and turn LG tv on/off via CEC, but when making same request to turn tv on/off via Google Home, Chromecast powers on/off but tv status does not change (stays on/off). Thoughts?

seancpark by Community Member
  • 739 Views
  • 3 replies
  • 0 kudos

Unable to set up chrome cast on new wifi

Hello,I recently moved, and have a new ISP with new wifi network. I’m attempting to set up my 1st gen Chromecast, and can’t get my Google Home app to recognize it. I tried all the troubleshooting tips in the help article with no success, then found t...

Eas by Community Member
  • 1858 Views
  • 7 replies
  • 0 kudos

Resolved! Chromecast built-in, no more Ambient Mode?!

Vizio TV updated its software and now says “The Google Ambient Mode screensaver is no longer supported by Chromecast built-in”. Is this just a Vizio thing or does this apply to all TVs with Chromecast built-in?

putatohed by Community Member
  • 3516 Views
  • 6 replies
  • 2 kudos

Chromecast not casting any content (audio/video)

When I cast through chromecast, it says this device is not optimised for casting, so your experience may vary and just shows a black screen with the device having a white stable lightI've tried rebooting the device and all but nothing has worked

nomans113 by Community Member
  • 5016 Views
  • 27 replies
  • 0 kudos
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