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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2543 Views
  • 16 replies
  • 2 kudos

Chromecast suddenly not connecting

Sometime last week, all of our chromecast devices stopped showing up. When trying to set up them up again, but keeps giving us "check internet connection". I rebooted router several times, factory reset one of the chromecasts twice already. I have pe...

nopac4 by • Community Member
  • 3054 Views
  • 10 replies
  • 0 kudos

Disney+ is playing the wrong content

For some Disney+ content, when I request it using Google Assistant, the wrong content is played. For example, when I say, "Play 'Star Wars Rebels' from Disney+," it says, "Okay, playing 'Star Wars Rebels'," but it plays 'Star Wars Rebels (Shorts)' in...

jy12 by • Community Member
  • 2019 Views
  • 10 replies
  • 0 kudos

Image issues

Has anyone else had issues with multi coloured banding and glitch issues? Just started and nothing has changed to the best of my knowledge. Happening in casting and in Google TV apps. Issues are different per app.

While setup it Disconects and says "could not communicate with Chromecast"

So basically I was using my chrome cast for the first time, and it was, I was connecting it to the TV, but it was in German. I translated it, and it said that it had problems connecting with the Wi-Fi, and then I don't know the Google Home and set up...

Rion by • Community Member
  • 1205 Views
  • 4 replies
  • 1 kudos

Resolved! Chromecast revert to 1080 when turn-on

Everytime I turn on CCGTV the TV resolution reverts to 1080p when it is supposed to stay at 4K. Can anyone help solve this problem?

Where have my profiles gone?!

A couple of months ago I was so happy! I had my profile, my wife could have one, and my daughter had one... Now... Back to just mine. Where have they gone and why does it seem like I can't get them back

Resolved! Ambient mode pictures appear darker

Pictures in my Google Photos album appear darker on the TV screen when they are displayed via the Chromecast (gen 1) ambient mode setting - when compared to the same album viewed via Google Photos app on the TV. Does Google apply some kind of vignett...

Arvindp by • Community Member
  • 3813 Views
  • 7 replies
  • 1 kudos

Chromecast - Protected Management Frames - possible issue

Hi, my chromecast recently stopped connecting to my phone after a phone update. I think my Chrome cast is first gen, bought in 2018 just as another version was released, but have found nothing on the box to confirm this.The phone update brought with ...

GoodnessMe by • Community Member
  • 1347 Views
  • 4 replies
  • 0 kudos
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