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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2997 Views
  • 16 replies
  • 3 kudos

HDR

Using Chromecast with google tv connected to my Denon x3700 receiver. For the past year HDR worked perfectly. Now suddenly It lists HDR and Dolby Vision as unsupported formats. The HDMI ports are HDCP 2.2. Ive tried a different hdmi input on the rece...

jhakimian by • Community Member
  • 2892 Views
  • 11 replies
  • 0 kudos

Chromecast not connecting to laptop

I just got my new chromecast yesterday and got it all set up just fine out of the box. I was able to mirror my screen from my laptop to my TV which was the biggest reason I got this. Stopped watching for a few hours and then came back and suddenly I ...

Press1db by • Community Member
  • 13183 Views
  • 5 replies
  • 0 kudos

Unable to optimize to full screen.

I have a Vizio 50inch Tv and an Acer Aspire 5 laptop and both were working fine until my Tv updated. After it did, I started noticing at the bottom of the screen the word, "Chromecast." Since then, I've been unable to make the picture on the Tv "opti...

Billy45 by • Community Member
  • 2918 Views
  • 3 replies
  • 0 kudos

Remotes stop working

Hi,Setup with a Toshiba tv, and everything works fine (all buttons) on the remote for the first 30 seconds, then you cannot adjust the volume on the tv or turn it off, it will only turn off the chromecast. Now the really odd thing is it will stop the...

etpulsar by • Community Member
  • 1565 Views
  • 6 replies
  • 0 kudos

Resolved! Castplay on Kogan TV with inbuilt chromecast

Hello, I bought a Kogan TV with inbuilt chromecast and saw that to use the casting, I have to download castplayTV, is that correct. When i try to set it up by scanning the QR code to download the app on my IOS, it says that the app is not supported i...

SThomsy by • Community Member
  • 7837 Views
  • 9 replies
  • 0 kudos

sudden wifi connection issue

I've been using the Chromecast with GoogleTV for half a year now and it worked like a charme until a week ago when it lost connection to my wifi and was never able to reconnect. Whenever i select my wifi in the list of availables wifis the chromecast...

2.4Ghz wifi not working

Hi. I'm having issues connecting my Chromecast to my home network. I can connect it to my 5Ghz wifi, but it's not ideal, and I want to use it on the 2.4Ghz network, but it just doesn't connect. I tried factory resetting the device, reinstalling and r...

German by • Community Member
  • 1532 Views
  • 6 replies
  • 0 kudos

Help please anyone

Hello, wondering if anything me can help me please... I recently got an Android box (shield) which has a built in Chromecast. My problem lies in, when I watch things on my phone and wish to cast it onto my tv, it gives me the option to cast to Shield...

Resolved! Can you use Chromecast in Spain using data from iPhone?

Hi, we're going to Spain and want to be able to use Chromecast with the tv. We don't have wifi so was wondering if we would be able to use the data from my iPhone contract? Or does it definitely have to be via wifi? Any help gratefully appreciated. M...

jaynebun by • Community Member
  • 1860 Views
  • 5 replies
  • 0 kudos

Resolved! Help: I can't install YouTube on a Chromecast with Google TV

I'm trying to set up a new Chromecast with Google TV. For some reason I am unable to download the YouTube app. When I search for the app, It doesn't even show up. I am living in Cambodia, and I'm not aware of any reasons why it wouldn't let me downlo...

reflexline by • Community Member
  • 2630 Views
  • 4 replies
  • 1 kudos
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