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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1222 Views
  • 15 replies
  • 1 kudos

Voice command via Home not turning off tv

Voice commands via Chromecast with Google TV (GZRNL) work fine and turn LG tv on/off via CEC, but when making same request to turn tv on/off via Google Home, Chromecast powers on/off but tv status does not change (stays on/off). Thoughts?

seancpark by • Community Member
  • 817 Views
  • 3 replies
  • 0 kudos

Unable to set up chrome cast on new wifi

Hello,I recently moved, and have a new ISP with new wifi network. I’m attempting to set up my 1st gen Chromecast, and can’t get my Google Home app to recognize it. I tried all the troubleshooting tips in the help article with no success, then found t...

Eas by • Community Member
  • 2081 Views
  • 7 replies
  • 0 kudos

Resolved! Chromecast built-in, no more Ambient Mode?!

Vizio TV updated its software and now says “The Google Ambient Mode screensaver is no longer supported by Chromecast built-in”. Is this just a Vizio thing or does this apply to all TVs with Chromecast built-in?

putatohed by • Community Member
  • 3786 Views
  • 6 replies
  • 2 kudos

Chromecast not casting any content (audio/video)

When I cast through chromecast, it says this device is not optimised for casting, so your experience may vary and just shows a black screen with the device having a white stable lightI've tried rebooting the device and all but nothing has worked

nomans113 by • Community Member
  • 5662 Views
  • 27 replies
  • 0 kudos

CCWGTV turning on, then stuck in ambient mode

Similar to a closed issue I saw on here 3 weeks ago, 3 out of my 4 CCWGTV have started randomly turning on straight into ambient mode. This is 3 seperate devices on 3 different TVs. They will not come out of ambient mode, the only buttons that respon...

nhenson22 by • Community Member
  • 2865 Views
  • 6 replies
  • 0 kudos

Resolved! Chromecast TV not resuming correctly

Anyone noticed that when resuming from apps like prime, paramount, Disney etc that the resume features isn't accurate? I'll end viewing halfway through a movie or say episode 6/10 and when I go back it'll resume at some random part of the movie or an...

“No Media Selected”

Trouble connecting via chromecast with MLB app from iOS devices. Get “No Media Selected”.

wstem by • Community Member
  • 6689 Views
  • 3 replies
  • 0 kudos

“Full remote unavailable” error on Google Home app for iPhone

I have a Sony Bravia Android TV, and have historically been able to use my iPhone as a remote. Very recently and without a clear cause, I began to get the “Full remote unavailable” error. Meanwhile, my wife (Pixel 5 phone) has had no issues whatsoeve...

henrycolen by • Community Member
  • 2286 Views
  • 11 replies
  • 1 kudos

Audio Latency Google TV on Chomecast Ultra (or Roku)

GoogleTV on a Chromecast Ultra gains latency as time goes on so that after as little as 30 minutes you must kill the app and restart the program to use it. It gets better, this is ONLY FOR GoogleTV - not even YouTube falls out of sync. Verizon FiOS f...

Library of purchased movies don't play

I have quite a few movies I've purchased over the years andost recently Trolls from the Google Play Store. It shows up in library but EVERY time and mean literally EVERY time I try to play any movie it never works. Just says restart device if the pro...

Dlivas by • Community Member
  • 3338 Views
  • 3 replies
  • 4 kudos
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