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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2302 Views
  • 16 replies
  • 2 kudos

Google Chromecast

So I’m staying in a hotel and all I have is my phone, so I went and bought a Google chromecast! It wont connect to the hotels wifi so I followed the steps tried to connect to my hotspot that doesn’t work. Can someone please tell me if there’s anythin...

ttbkilla by • Community Member
  • 1493 Views
  • 6 replies
  • 0 kudos

Audio stuttering

Hi, just boughth a Chromecast gen 3 for my Panasonic TV, which has built-in smart capabilities, but it's a little old and doesn´t support apps like Disney+, Spotify or Amazon Prime Video. We installed it (after many tries and fails with my wifi netwo...

schorr8 by • Community Member
  • 1484 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast with Google TV constantly disconnecting & reconnecting to Wifi

I have been a happy user of Chromecast for years. I was very excited when Google released the Google TV version with a UI & remote and have been impressed with the product overall, save for a single issue that renders the device completely unusable -...

Matt- by • Community Member
  • 6524 Views
  • 8 replies
  • 1 kudos

Chrome cast with Google tv stuck on loading screen

I attempted to do a factory reset on the physical device by holding down on the little bottom but still stuck. I unplugged the device for 24hrs and attempted again, same result.

Google Assistant Settings Missing From Child Profile in Family Link

Help please. I added kids accounts via Chromecast For Google TV and I now want the Google Hub Max to be able to recognise their voice and face so they can make video calls etc. The problem is the Family Link app for each child's profile is missing Go...

raidi8 by • Community Member
  • 6243 Views
  • 23 replies
  • 0 kudos

ISSUES

Seriously! Have read everybody's problems with their Chromecast ultra. And we've all proberly done the same thing! I've owned mine for awhile now and never had a problem. Until today. Reboot, Factory resets, unplugged, turnt tv off .. forced stop on ...

cKay by • Community Member
  • 1023 Views
  • 3 replies
  • 0 kudos

Can’t connect device to chromecast.

Ive updated my iOS and I’ve tried to stream/cast via my iPhone on to my chromecast tv but it won’t connect anymore. It did work before the update but now it always fails to connect. I’ve reset the WiFi and I’ve reset the chromecast. Both are connecte...

Phil87 by • Community Member
  • 2041 Views
  • 6 replies
  • 0 kudos

Resolved! Cannot turn off chromecast subtitles

I cannot turn off subtitles (closed captioning) for one of my three chromecast devices that are used to support my usage of YouTube TV and other apps such as Netflix on my TV. The subtitles are showing up regardless of which app is in use. I've tried...

Resolved! Connection without wifi

Hello not sure on which gen I have but previously no issues connecting to chrome cast. I have disconnected the wifi at my house, is there a way to connect and use the chrome cast using mobile hotspot and NO WIFI connection????

Madds by • Community Member
  • 1115 Views
  • 3 replies
  • 0 kudos
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