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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 58 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26935 Views
  • 0 replies
  • 12 kudos

Resolved! Chromecast Driving Me Nuts!

I've used this at multiple location devices before not sure why now it doesn't work and it's been probably 3 years now. I looked at other forum posts and turned on Wi-Fi, turned off mobile internet which almost seemed like it was going to work then f...

jiggy927 by Community Member
  • 1448 Views
  • 6 replies
  • 0 kudos

Disconnected Device error on

 My device is setup. Both my phone and chromecast are on the same wifi network, but I keep getting this error message on my Google Home App. When I go into the HDMI port to display on my TV, it shows the device displaying images on the TV…This has be...

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Henry4 by Community Member
  • 3917 Views
  • 22 replies
  • 0 kudos

help

my remote shows there is an update, after many failed attempts i have factory reset. but it continues to say update failed, or it goes through process but continues to say update is available

YouTube subscriptions don't display

Starting in the middle of last week I've not been able to get my Subscriptions to load in the YouTube app on either of my Google TV with Chromecasts. Everything else in the app works fine, but the Subscriptions page, where I consume most of my conten...

MN12SD by Community Member
  • 3408 Views
  • 11 replies
  • 1 kudos

Chromecast

Why cant i connect my chromecast to wifi through home app  

Milli1503 by Community Member
  • 767 Views
  • 4 replies
  • 0 kudos

Need to reset each time to keep connected

Dear tech support,I need to do a factory reset each time so my chromecast can connected , is there a parameter to set so chromecast will connected permanently. Thank you

AndreF by Community Member
  • 1653 Views
  • 8 replies
  • 0 kudos

Cannot connect to Chromecast audio

Hello, Ive been using the chromecast audio for a few years in my office. I had some glitches lately which were usually resolved with a reboot of the device, but this time my coworker accidentaly reset the chromecast.I am trying to set up the device a...

jsuln by Community Member
  • 10231 Views
  • 5 replies
  • 1 kudos

Remote

Hi I'm having trouble searching, when I use the remote I can't use the keyboard on the TV, no problems with my phone could this be the issue any help would be great thanks

Rayray67 by Community Member
  • 1659 Views
  • 8 replies
  • 0 kudos

Resolved! Chromecast Range

Hello...Looking for help with my (almost out of Return Time) Chromecast. I am not sure of the Platform or the Issue Category I selected are correct, but the problem is that my Chromecast will not change the volume or turn my Panasonic plasma TV on or...

UFO by Community Member
  • 1021 Views
  • 3 replies
  • 0 kudos

Chromecast Tv screen went black and chromecast disconnect

Dear Friends, Recently I want to whatch tv with my chromecast, I join a vid of my issue first I went in the parameters so you know what my configuration is.And second I open a video on youtube and I try to click to get my back door tv on chromecast. ...

AndreF by Community Member
  • 811 Views
  • 3 replies
  • 0 kudos
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