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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 95 Views
  • 1 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26995 Views
  • 0 replies
  • 12 kudos

casting from youtube

When casting from youtube with ios on my Mac i can get sound only with NO PICTUREOr picture ONLY with NO SOUNDAny ideas on how to fix this problem?

raystrat by • Community Member
  • 938 Views
  • 4 replies
  • 0 kudos

Using Chromecast 3rd gen. with no internet connection

Hello everyone. I purchased a chromecast to use at our cottage which has no internet connection. I setup the chromecast at home with an active internet connection but when I take the router to the cottage and set everything up I cannot cast. My table...

Xionatioti by • Community Member
  • 1214 Views
  • 6 replies
  • 0 kudos

Chromecast unable to play Amazon Prime

Video does not appear from Prime on my android to the TV via Chromecast, it gives audio only.It does display the rating logo at the top of the screen and you can hear audio but no video. All software is up to date so is this some kind of licence or c...

Stewart38 by • Community Member
  • 1145 Views
  • 5 replies
  • 0 kudos

Route audio output to headphones via Xbox or Stadia controller

Hi!First of all: Chromecast with Google TV is awesome, so thank you for that!The only frustrating thing is that I was not able to switch to headphones thru my game controller…Indeed, Chromecast does not seem to redirect the audio to that jack audio o...

Chromecast with Google TV distorted sound

Hi,I have been using the device for about 6 months and it was perfectly OK. However about a week ago the sound started to distort and now it is not enjoyable at all.The setup is the same as before, I am using the device attached to a 25W wall plug co...

JK74 by • Community Member
  • 1243 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast

On my smart TV I can watch streaming programs in two modes: first, through the built-in application, say, Prime-TV or Netflix; second, through the Prime-TV and Chromecast apps on my smartphone. The thing is that in all programs the picture on the scr...

Zuriel by • Community Member
  • 1328 Views
  • 4 replies
  • 0 kudos

Emergency Alerts

The recent Emergency Alert keeps playing on my tv when I use Chromecast. The Alert was cancelled shortly after it was activated March 26. How do you eliminate the Alert?

Mitch2 by • Community Member
  • 1088 Views
  • 4 replies
  • 0 kudos

Storage

When I do the following i cannot do the move now option. When I move individual apps I'm not sure if it is actually moving the app because the available space on the Google chromecast tv doesn't change. I'm able to see my drive that is connected to t...

Wayner1 by • Community Member
  • 1608 Views
  • 9 replies
  • 0 kudos
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