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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 910 Views
  • 10 replies
  • 1 kudos

Can't add child account that is in Family Link

When I go to add my child's existing Google account, that is in Family Link, to our Chromecast with Google TV I get an error message stating "Can't sign in on this device - The software on this device isn't compatible with your child's Google Account...

Resolved! Voice remote jammed

Hye all. My chromecast voice remote got trouble. It's like jammed or locked. The light at remote keep on all the time but all button not working. Change my batteries already

Alfian by • Community Member
  • 1075 Views
  • 4 replies
  • 0 kudos

cast too fast

while casting in one window,I open another window the casting program speeds up too fast

steive by • Community Member
  • 1204 Views
  • 6 replies
  • 0 kudos

ipad screen freezing

I am trying to set up my chromecast built in android TV with my iPad. Every time I enter the code from my TV the iPad screen freezes and I am unable to get out of it other than uninstalling google home. I have a Bauhn 65" Android TV and Apple iPad 7t...

BruceS by • Community Member
  • 973 Views
  • 4 replies
  • 0 kudos

Resolved! Youtube search results

i’m using my google home speaker to search for youtube videos on my chromecast. Until recently it always showed the latest added videos first, but now it shows what i believe is the most popular ones, and the newest doesn’t come up at all. Is there a...

Lanzar2 by • Community Member
  • 1826 Views
  • 7 replies
  • 0 kudos

CCA broke after December firmware update

For the last three years I have been casting from various apps including hifi cast and when I cast a flac that is encoded hdcd, the hdcd light comes on on my DAC. This means casting bit perfect. After last December's firmware update this no longer ha...

Eggburt by • Community Member
  • 1580 Views
  • 7 replies
  • 1 kudos

Resolved! Can't use Google Home's in-app remote with my brand new chromecast

I've bought a new chromecast today (ironically to use with my Android TV because it's built in Chromecast won't let me open Netflix from my Pixel's assistant even though it's compatible, but that's another issue) and after setting it up, I am unable ...

Kerouactor by • Community Member
  • 11613 Views
  • 9 replies
  • 0 kudos

Youtube constantly at 144p

Despite having good internet speed, YouTube seems to be stuck on 144p when streaming live YouTube broadcasts. Nothing else is using my Wifi when I'm streaming.

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