cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25919 Views
  • 0 replies
  • 11 kudos

chromecast

could not communicate with your chromecast

Dean2 by • Community Member
  • 1170 Views
  • 4 replies
  • 0 kudos

chromecast

Concern was posted twice

JenniferV by • Community Specialist
  • 317 Views
  • 0 replies
  • 0 kudos

Resolved! Having trouble casting Foxtel app to Chromecast

I am having trouble casting foxtel to my new smart TV with an inbuilt chromecast. I can cast live TV but not from the on demand section.When I click the symbol to cast, the device is there to select, and it connects saying it's ready to cast. Then I ...

JenWebb by • Community Member
  • 7619 Views
  • 4 replies
  • 1 kudos

Disconnected device Chromecast

Hi I recently purchased a Chromecast for my mother who is in nursing home, I have set it up but when I go to cast I get this message. Disconnected deviceConnect to your Wi-Fi to castCheck that Disconnected device is online and your phone or tablet is...

Resolved! Can't get password to register on my server Telcel-37CD.

Having tried to run chromecast on another server, I can't now get Google Home to accept my PW on my server Telcel-37CD. Other apps. No problem to register PW.Help. Any ideas Steve. #########

Artfoil by • Community Member
  • 3868 Views
  • 22 replies
  • 0 kudos

Wifi

Je veux changer la wifi de mon Chromecast 

Lu2 by • Community Member
  • 1469 Views
  • 3 replies
  • 0 kudos

Chromecast cannot be activated

Dear tech support, First I verify my wifi is activated and I start google home I try to setup a new device an youtube.com/watch?v=rmj4q1M-7h4

AndreF by • Community Member
  • 784 Views
  • 3 replies
  • 0 kudos

Chromecast keeps connecting itself to my phone after I disconnected

This is more like a ran or a bug really. I am EXTREMELY frustrated at this point and decided to post about it. Now here are the steps to reproduce it.1. I connected my phone to the TV Chromecast2. I casted a video via YouTube app.3. I've done watchin...

Koolfofo by • Community Member
  • 1480 Views
  • 3 replies
  • 0 kudos

Unable to rename Chromecast

I have a Chromecast with Google TV and a 2nd gen Chromecast. Due to a a wifi change I had to select the new wifi. I had a lot of trouble with the 2nd gen and eventually did a factory reset. It is now connected again but I am unable to change the defa...

Athom by • Community Member
  • 940 Views
  • 3 replies
  • 0 kudos

Chromecast GoogleTV Amazon Prime & Hulu again

Here’s an exact repeat of an issue that happened in November 2021 and twice in December 2021:I can use PC connected to the same TV (via RGB) and go to Amazon and watch Prime Video content, but when I try to view Prime Video through GoogleTV (Chromeca...

to vote
Labels