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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2309 Views
  • 16 replies
  • 2 kudos

Resolved! No connection after set up

I have 2 2nd Gen Chromecasts and began having issues with them.I done the factory resets on them and set them up as new devices, they set up fine and it then says good to start streaming however as soon as the set up is complete it says disconnected ...

Ellie88 by • Community Member
  • 1534 Views
  • 4 replies
  • 0 kudos

Chromecast remote not connected

My Chromecast remote doesn't pair to the TV even though the batteries still work. The LED pulses when I remove the battery, hold the Home button, and put the battery back in. Every other time I've tried to control the Chromecast using the remote it's...

hayleyb by • Community Member
  • 1547 Views
  • 6 replies
  • 0 kudos

chromecast help

i dont know which gen i have . when i get to the end of setup it says cannot connect restart router. i did this 4 times. can someone help me get this working. thank you.

Notification to redeem Netflix Voucher disappeared when clicked on

Hello - I purchased a Chromecast w/ Google TV that came bundled with 6 months of Netflix.I activated the Chromecast sometime in December of last year, but had held off on redeeming the Netflix offer as wasn't going to be home much.Fast forward to tod...

REMOVE GOOGLE FROM MY TV (LIFE)

My vizio tv came with smart cast (I'm told bye vizio and google its chrome cast) I never asked for this..I do not want this on my tv in any way..every time I pause my TV I have to look at google photos....How do I remove this! ty

fightu38 by • Community Member
  • 1396 Views
  • 5 replies
  • 1 kudos

Chromecast only producing Stereo PCM sound

I have the Chromecast sound settings set to Manual and Dolby Digital, but only stereo pcm sounds comes out of my Sonos Arc soundbar. Other streaming devices like the TiVo 4K produce Dolby sound just fine when using the same HDMI ports on my Sony Brav...

Wake up Chromecast via TV remote.

I have a chromecast 4.0.It is connected to the TV via HDMI and I use the original power supply.At the moment I see one small problem.When I use TV and change source to Chromecast using the TV remote control, I have a black screen after switching from...

arturb by • Community Member
  • 1054 Views
  • 1 replies
  • 0 kudos

Max usb ethernet speed

Is there a hardware or software problem on the CCwGTV USB C port that limits wired ethernet speeds to ~350Mbs down? A usb-c to Gigabit ethernet adapter on the Chromecast with Google TV reports a maximum speed of around ~350Mbps. But the same adapter ...

screed68 by • Community Member
  • 8585 Views
  • 16 replies
  • 0 kudos
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