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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25885 Views
  • 0 replies
  • 11 kudos

Chrome cast

My chrome cast won’t connect to my iPhone I have tried to factory reset but the light stays orange I have pressed and held the button for over a minute and still nothing please help

Stream existing Netflix account from iPad

I own a recently purchased Chromecast with Google TV replacing an older chromecast device which still works.All set up, no problems using my google account.My son has an existing Netflix account. He was able to cast his Netflix on his ipad to the old...

DaveGBOA by Community Member
  • 790 Views
  • 4 replies
  • 0 kudos

Surround sound + Game mode = audio out of sync

When the Chromecast with Google TV (CCwGTV) has its own audio options set to stereo, the audio and video are in sync, regardless of whether the TV's Game Mode setting is on or off. However, when the CCwGTV is set to surround sound and the TV's Game M...

Resolved! Chrome casts not working

Hi is there Known issues or some kind of update that caused Chrome devices to stop working?My Chrome cast as well as my aunt who is 10km away from me both stopped Working as of yesterday. Tried all trouble shooting options. It connects on Google home...

Ruki by Community Member
  • 2065 Views
  • 6 replies
  • 1 kudos

Resolved! Download update fail

Won’t let me install latest update says download failed. Any one have a fix 

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Cabowski by Community Member
  • 1196 Views
  • 3 replies
  • 0 kudos

Setting up wifi on chromecast shared network

I am trying to help a blind resident in the aged care facility I work at set up his chromecast/google TV on his TV. He uses the wifi network supplied by the facility, where all the residents each have a username and password - the network can be slow...

mcoenen by Community Member
  • 863 Views
  • 3 replies
  • 0 kudos

Error

Error T2N6 can anyone help me with this, I haven’t been able to use my chrome cast device for days now

Summa by Community Member
  • 706 Views
  • 4 replies
  • 0 kudos

Resolved! Can I use Google Chrome Cast TV with my Window Desktop

I just bought (November 26) a Google Chrome Cast TV Snow .The sales clerk told me I did not need a cellphone but could cast my Windows 10 Desktop to my PC. My Roku works great but I can't get Google Chrome Desktop to work. The computer store was evic...

abroxis by Community Member
  • 1250 Views
  • 3 replies
  • 0 kudos
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