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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25880 Views
  • 0 replies
  • 11 kudos

YouTube playlist

YouTube ignores playlists after the first song when casting. Useless for workouts if I have to physically change the song every three minutes. Works fine if not casting.

Chromecast Ultra Keeps Rebooting

Had 4 ultras working great for over 2 years. Two weeks ago they all would not connect to wifi (on the same day). Tried connecting directly to router via ethernet, which works, but the ultra reboots every 3 minutes like clockwork. Every one of the ult...

gangreen21 by Community Member
  • 1523 Views
  • 5 replies
  • 0 kudos

Unable to see Chromecast Ultra on Windows 10 laptop

I can't see my Chromecast Ultra on my Windows 10 laptop.I use Chrome browser, my laptop only has 2.4Ghz Wifi.The chromecast is connected to my Virgin Hub 3 using 5Ghz.

Kippax by Community Member
  • 1378 Views
  • 6 replies
  • 0 kudos

Resolved! Chromecast wifi speed drops massively when soundbar turned on

Hey guys, bit of a weird problem here so wondering if anyone has experienced the same/solved it. So whenever I turn my soundbar on, the Chromecast's wifi speed drops to like 0.1MB/s and whatever I'm streaming just stops and is basically useless. But ...

maclinn77 by Community Member
  • 2826 Views
  • 7 replies
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Resolved! Forget wifi, but no chance to select new wifi

I want to connect to a new wifi so I selected forget wifi. However, I was not taken to the screen to choose new wifi. Now I am stuck in a loop of it telling me to connect to wifi and not being able to do it. I am not sure what gen I have.

KateF by Community Member
  • 1258 Views
  • 5 replies
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Resolved! Chromecast problems

Modem swapped it this morning, trying to set up the existing Chromecast with new wifi and I get all the way to the step where I select the wifi name then a error message comes up saying "Could not connect to your Chromecast". I try to do a factory re...

rmwest4 by Community Member
  • 1112 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast doesn't detect my Star+ subscription

I'm loving my Chromecast with Google tv, but it doesn't detect my Star+ subscription. When you select a title there's a button with the logo of the app and "watch now" under it, that's for every app that you're subscribed to. I see it with Disney+, N...

Acido by Community Member
  • 1168 Views
  • 3 replies
  • 0 kudos
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