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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
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  • 0 replies
  • 11 kudos

No devices found on pc?

I was able to cast from my computer (Chrome) before, but now "no devices found". I tried resetting the Chromecast, but it still can't be found on my computer. My phone is still able to do it. Any ideas?

polo0208 by • Community Member
  • 1017 Views
  • 4 replies
  • 1 kudos

Xiaomi Projector - can cast but can't manage from GH app?

I have a xiaomi compact projector that has chromecast built in.I had it set up in my google home app and it was working fine for months until an android TV update back in august rendered the projector's wifi broken. The update also stopped any abilit...

chrisbmt by • Community Member
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  • 4 replies
  • 0 kudos

Resolved! chromecast

We had chromecast working, but we had to reset our router now it says chromecast cannot connect to the internet, Wehave tried resetting it but it won't connect to the net. How can we fix this?

Resolved! Battery cover on remote

How do I get cover off remote to insert batteries?

Sah by • Community Member
  • 1198 Views
  • 3 replies
  • 0 kudos

Setup

Plugged in new chromecast. I see nowhere where it says what version of chromecast it is. My TV says download the app on my phone. I have it. But can't get anywhere after that. It has a tab that says connect smart things, but nothing shows up under it...

Resolved! Chromecast

Hello, I have a question, if I'm connected from my phone to chromecast to my TV watching netflix e.g. but a call or any notification (whatsapp, text message, facebook, etc) is entering, so I'll be interrupted by this, I mean, streaming will be stoppe...

atencio by • Community Member
  • 780 Views
  • 2 replies
  • 0 kudos

Resolved! Chromecast

I recently bought the above chromecast and instaled everything correctly including connecting with the wifi etc. When I attach it to the samsung tv I have and plug it in it shows the screen equivalent to my home app etc.The problem is when I play som...

Resolved! Chromecast Youtube consistent crashing

I can cast youtube for a couple of minutes then it simply returns to the chromecast home screen with no notifications. Have tested with other apps (Netflix, BBC iPlayer, Vimeo) and no such issues occur. Any ideas? Thanks

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