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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
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  • 16 replies
  • 3 kudos

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Gopalgopu by • Community Member
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Chromecast no video just sounds when casting from Netflix

I have been using my Chromecast 3rd gen pretty well during the first half of 2021. However, sometime during September, when I tried playing movies from Netflix and Youtube, all I hear are the audio from the videos. The TV screen is completely black. ...

Wifi

My chromecast is set to an old internet, and whenever I connect it to the new network, its saying my phone needs to be connected to the same network? However, I can’t connect to the chromecast unless I’m linked to it through my wife settings, so beca...

Chelseal20 by • Community Member
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  • 4 replies
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Google TV remote control Prosonic LDD24300

I would like to use the Google TV remote to power on and control volume of my Prosonic TV. Google TV remote has a very long list of different TV sets supported, but unfortunately Prosonic LDD24300 is not on the list. Does anyone know if one can custo...

Chromecast- No Devices Found

Chromecast works fine from phone and used to be ok from Chrome on my macbook but now I can't find it when I 'Cast' from Chrome browser. "No Devices Found". Definitely on the same wi-fi and have tried resetting laptop, chromecast, chrome app is up to ...

Issue casting and trying to update firmware

Hi i have issues casting from my spark aport app. It keeps freezing. Their help desk tried to tell me I’m using a gen 1 chromecast which I am not. my firmware is 1.56.275994 which I think is old but it won’t update past that. I saw something about th...

Lefty by • Community Member
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  • 4 replies
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