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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2288 Views
  • 16 replies
  • 2 kudos

Streamer 4k remote freezing

My Google streamer remote randomly freezes almost every day after long time of not using, usually in the morning. It is just not reacting to any button presses and only taking batteries out helps. Is there any way to fix it? Factory reset or somethin...

Google TalkBack Will not turn off

Talk Back started a few days ago and I cannot disable. Turned the device off/on, Multiple reboots. Please help super annoying! Verified the TV is not causing the issue.

aziegwied by • Community Member
  • 203 Views
  • 0 replies
  • 0 kudos

My chromecast doesn't optimize screen casting

Hi, until a year and a half ago, when I sent the screen to the Chromecast, the option to optimize appeared and it did it correctly.A while ago, it stopped optimizing. It gives me the option to optimize, but when I click on it from my laptop, the Chro...

Resolution 4k 60hz problem

I have problem with 4k 60hz, 50hz resolution on Google streamer. Only works with 4k 30hz resolution with Google streamer on my tv. But my old mi box 3 works fine at 4k 60hz resolution. I plug hdmi in mi box 3 and everything is ok. I plug the same cab...

Capo76 by • Community Member
  • 615 Views
  • 5 replies
  • 0 kudos

Home screen blacked out

Can't get to My home screen but can get to settings,utube and Netflix..also ambient home screen.. casting works fine.. just no home screen.

Join existing Thread Network

Hello, I have an existing Thread Network in my house composed by:Nest Hub 2Nest Hub MaxNest wifi router This thread Network is NEST-PAN-B666I have added a Google TV streamer, but It does not join existing network, but It forks a brand new thread Netw...

Saldroid by • Community Member
  • 438 Views
  • 2 replies
  • 2 kudos

Streaming problems from Mac Chrome to my Chromevast

For a few weeks now, I have been unable to stream from my Mac (MacOS Sequoia 15.1) to my (working) Chromecast via Chrome (latest version). Error message: “Allow Chrome access via system settings to stream content”. I even went through the system sett...

Cannot pair Dyson bluetooth headphones to google streamer.

Hello,I have tried to pair my Dyson headphones to the Google tv streamer. Needless to say, but it FAILED. I have followed all the guidelines for adding the headphones to the streamer, but nothing works. The streamer recognizes the name of the headset...

Difficulty connecting chromecast to wifi

I changed WiFi router and needed to reconect chromecast. Did a factory reset and after 20+ identical attempts to connect, it eventually connected and was recognised as a device in the Google home app. However, I can't cast to it as the device cannot ...

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