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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25971 Views
  • 0 replies
  • 11 kudos

CoreMediaErrorDomainerror-428009

Dear All, I get the above error message stopping me from playing movies that I have paid for and downloaded onto my IPAD (IOS 16.7.10) What can I do to rectify this and get back to watching my moveis please?

AdrianB by Community Member
  • 198 Views
  • 1 replies
  • 0 kudos

TCL TV with Google TV Streamer/Google Chromecast

Hi,I have a reasonably recent TCL TV. (C635 released 2022).It worked OK with my Chromecast 4k a year or so back, but then Power Off on the Chromecast remote stopped working. (Chromecast turned off but TV stayed on.) Power On continued to work as expe...

smacster by Community Member
  • 345 Views
  • 0 replies
  • 0 kudos

Ui update when?

Ok I know this is stupid but. We need a UI update. That's so cool. Anyway update the live tab! Like update the live section. Make the UI more... Organized or something including changing the channel when your watching a channel. And the home tab. Bas...

Joeytv by Community Member
  • 206 Views
  • 1 replies
  • 0 kudos

Can't view Nest Camera on Sony Bravia TV with Google OS

After I transferred my Nest Doorbell to Google Home from the Nest application, I was not able to view the camera on my Sony Bravia TV with Google OS. When I ask Google to show the front door, it will load on the TV but I'm presented with a grey scree...

google tv remote not letting me confirm tv power button is working

I have a Chrome cast on a Dynex TV that has Google TV. When i go to set up the remote controls the tv it works for the sound and input but will not work for the power. When I go to set up the power button it says to push the button and wait 8 seconds...

degodan by Community Member
  • 240 Views
  • 1 replies
  • 0 kudos

Freezing again after factory reset

I recently did a factory reset on my Chromecast with Google TV 4K due to it having issues with freezing and that resolved the problem for about 2 weeks and now the issue has already returned. Is this an indication the the device has a problem?

BuckyKat by Community Member
  • 402 Views
  • 4 replies
  • 0 kudos

System update stops at setup for my Google TV Streamer

I just bought a GTV Streamer, and when I go through the setup, it starts a system update, but it stops before it's done and stays there. It is still at step 1 of 2 and has been there for at least half an hour. I restarted the device (unplugged power)...

Robban by Community Member
  • 208 Views
  • 1 replies
  • 0 kudos

FuboTV app not available on Google TV Streamer

I switched from a Google Chromecast to a Google TV Streamer and now I no longer have FuboTV as an available app, which is the main app that I use. I have reverted back to Google Chromecast for now. Will FuboTV be supported on Google TV Streamer?

a_k by Community Member
  • 1614 Views
  • 9 replies
  • 1 kudos
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