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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25879 Views
  • 0 replies
  • 11 kudos

System update stops at setup for my Google TV Streamer

I just bought a GTV Streamer, and when I go through the setup, it starts a system update, but it stops before it's done and stays there. It is still at step 1 of 2 and has been there for at least half an hour. I restarted the device (unplugged power)...

Robban by • Community Member
  • 207 Views
  • 1 replies
  • 0 kudos

FuboTV app not available on Google TV Streamer

I switched from a Google Chromecast to a Google TV Streamer and now I no longer have FuboTV as an available app, which is the main app that I use. I have reverted back to Google Chromecast for now. Will FuboTV be supported on Google TV Streamer?

a_k by • Community Member
  • 1574 Views
  • 9 replies
  • 1 kudos

Resolved! GTV Streamer + Samsung Q950A soundbar + HDMI CEC = volume only goes up

So I just got my Google TV Streamer, and I'm trying to set it up with a Samsung Q950A soundbar. The issue is that the volume control only works to increase the volume, not to decrease it. My old Chromecast 4K can control the soundbar just fine, and s...

K900 by • Community Member
  • 503 Views
  • 3 replies
  • 0 kudos

TCL TV and Google TV 4K Remote Issue

The Google TV remote work well for Volume and Power for both streamer and the TCL 55 inch TV. But when using the input button on the Google remote to switch to other inputs like the TV antenna the Google TV remote brings up the input panel on the TV ...

Redbluff by • Community Member
  • 1111 Views
  • 1 replies
  • 1 kudos

Bluetooth earbuds connected prevents video from playing on Jellyfin

I use Jellyfin to stream videos from a library. Videos that play fine when no Bluetooth earbuds are connected, fail with too many errors when they are connected. The only difference is that Samsung Earbuds2 pro are connected.Jellyfin 0.17.8 on the Go...

2nd gen. Chromecast problem

I've used this Chromecast for years to stream from my tablet and phone mostly prime videos. Never a problem with buffering or dropping/screen going black. Oct 9th I subscribed to Sling TV specifically to watch the baseball playoffs and World series. ...

Dalgal by • Community Member
  • 636 Views
  • 6 replies
  • 0 kudos

Google taking over

Hi, I have an AppleTv and recently bought a Google Tv streamer. Both connected to the same LG smart tv. When I start my AppleTv the Google Tv also starts automatically and takes over the screen, so to speak. How do I make Google Tv to not start autom...

FredrikS1 by • Community Member
  • 257 Views
  • 2 replies
  • 0 kudos

No sound with new Streamer 4K

I bought the new Google streamer and it doesn’t recognise my TV or my sound bar as they are both from Aldi( Bauhn models).Soundbar is connected via OPT directly into the TVSound bar won’t even pair in BT mode.Is there a way I can get around this and ...

Jacqueka by • Community Member
  • 232 Views
  • 1 replies
  • 0 kudos
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