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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25897 Views
  • 0 replies
  • 11 kudos

Audio pass through needed

There is talk of this problem all over the web. Is there any plan to allow audio pass through like on the older and cheaper Chromecast with Google TV? I find it hard to believe Google has put out a more expensive but missing a simple feature that I t...

Dlaciv12 by • Community Member
  • 188 Views
  • 0 replies
  • 2 kudos

Changing color space bug

I have problem with changing color space bug. I set 4:2:0 10 bit because 4:2:2 12bit doesnt work with my projector (hdmi is too long probably). When I start some video with hdr in plex or kodi for example and stop it changes colors to 4:2:2 12bit and...

Casting stops when casting screen with Google Home.

The title says it all. I'll be casting my screen and suddenly the image will freeze and I'll eventually get a message on the phone saying the casting has stopped. It's like the stream crashes. In order to start it again, I have to go back to the devi...

wiscoman by • Community Member
  • 439 Views
  • 1 replies
  • 0 kudos

Chromecast defaulting to Spanish and can't change settings

I'm running into an issue where I finally got my chrome cast set up to work, but the instructions were all in Spanish. I was hoping by the end of the set up I could go to settings and change the language to English, but to my dismay I was able to cli...

rini by • Community Member
  • 231 Views
  • 1 replies
  • 0 kudos

CoreMediaErrorDomainerror-428009

Dear All, I get the above error message stopping me from playing movies that I have paid for and downloaded onto my IPAD (IOS 16.7.10) What can I do to rectify this and get back to watching my moveis please?

AdrianB by • Community Member
  • 197 Views
  • 1 replies
  • 0 kudos

TCL TV with Google TV Streamer/Google Chromecast

Hi,I have a reasonably recent TCL TV. (C635 released 2022).It worked OK with my Chromecast 4k a year or so back, but then Power Off on the Chromecast remote stopped working. (Chromecast turned off but TV stayed on.) Power On continued to work as expe...

smacster by • Community Member
  • 342 Views
  • 0 replies
  • 0 kudos

Ui update when?

Ok I know this is stupid but. We need a UI update. That's so cool. Anyway update the live tab! Like update the live section. Make the UI more... Organized or something including changing the channel when your watching a channel. And the home tab. Bas...

Joeytv by • Community Member
  • 203 Views
  • 1 replies
  • 0 kudos
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