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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 329 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27254 Views
  • 0 replies
  • 12 kudos

Resolved! Can't connect to Chromecast

I changed my wifi password, and am trying to set up my Chromecast again. I did a factory reset, but I can't connect to the Chromecast. My device will connect to the Chromecast wifi network, but then will be stuck on the "Connecting to Chromecast..." ...

Resolved! Chromecast to Firestick

Can my android phone(Moto G Power 2020) cast/mirror to firestick dongle using Chromecast software?

WINTRHAATR by • Community Member
  • 1360 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast power requirement

Is the 5 Volt, 1 Amp USB power an absolute requirement for Chromecast 3rd Gen.? Mine seems to be working well using 5 Volt, 0.5 Amp USB power. I have tested with streaming services, Netflix, etc. My TV is hard-wired to Ethernet and the Chromecast is,...

Robert79 by • Community Member
  • 3072 Views
  • 3 replies
  • 0 kudos

Chromecast with Google TV HDMI-CEC not working properly

I am having problem getting CEC to work properly in my home setup. Chromecast is connected to Yamaha RX-V481 A/V receiver that is connected to a Samsung KU7000 TV. CEC is enabled on all devices.Chromecast correctly turns on the TV and AVR using HDMI-...

vickenk by • Community Member
  • 9482 Views
  • 7 replies
  • 0 kudos

Resolved! Chromecast Remote : Not Pulsing

Hello everyone! I need help.1. My remote is not pulsing anymore, hence I can't pair with the Dongle.2. I hard reset the Dongle and it requires a fresh setup (and remote is required to do this)3. I have tried every possible available steps online ; re...

ZenZeZ by • Community Member
  • 4018 Views
  • 9 replies
  • 0 kudos

Resolved! Philips oled won't turn off with Google assistant

Firmware up to date. Philips 65 inch oled will turn on with Google assistant but now refuses to turn off. Casting works. Makes no sense. Routines work with Philips hue and other devices. Any ideas why this has stopped working?

Tezbiano by • Community Member
  • 1607 Views
  • 3 replies
  • 1 kudos

Resolved! Firmware Update

I was wondering why my Chromecast has April's firmware when June's is the latest? Checking for firmware shows up to date.

Yeahpie by • Community Member
  • 1527 Views
  • 3 replies
  • 0 kudos

Resolved! Chormocast

Hi I wonder someone can help me on below matter I have Phillips 4k ultra hd tv I bought 3 years ago now I am having problem casting you tube I can play the videos but sounds is mute. I reset my tv many times but problem still persist. Even I tried di...

09 by • Community Member
  • 1547 Views
  • 5 replies
  • 0 kudos

Resolved! Chromecast in Nest Speaker Group?

I would like to add my Chromecast device to my Nest Speaker group, this doesn’t seem possible at the moment, will this ever be supported? Thanks!

Stevesemm by • Community Member
  • 1586 Views
  • 5 replies
  • 0 kudos

Resolved! Chromecast Ultra Unavailable on Android Devices

Hello there!I have a Chromecast Ultra and yesterday it just disappeared from all the Apps on mine and my wife's Android phones (Samsung S20 FEs). No longer appears on the iPad either. All devices on the same wifi network. I restarted all devices and ...

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