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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25754 Views
  • 0 replies
  • 11 kudos

Audio issues with chromecast

I have a weird issue with the audio playing. It’s happening with every streaming app except for Stan and YouTube. It’s a weird high pitched noise as if I’m watching it in 2.0x speed or something. The only way the audio does work (what I’ve found with...

Luna by • Community Member
  • 1180 Views
  • 4 replies
  • 0 kudos

Resolved! 4G router problem with Chromecast

I am experiencing problems with my Chromecast connection with my HUAWEI 4G router. Although the router is seen during setup Chromecast says it can’t connect while checking my password. Are 4G routers a no-go as far as Chromecast is concerned?

CeesTax by • Community Member
  • 3224 Views
  • 4 replies
  • 0 kudos

Remote Control for Chromecast TV batteries dies after about 3 days.

I brought Chromecast google tv last year from last few months the batteries started draining every 3 0r 4 days. First I thought it might be the batteries and brought new pack of Duracell and same thing happened with them as well. This is happening fo...

Anil1 by • Community Member
  • 942 Views
  • 3 replies
  • 1 kudos

Resolved! How to stop broadcasting to Chromecast

Whenever there is a broadcast to the whole house, the Chromecast will play the broadcast through the tv. 1. It interrupts what you are watching2. The volume is at the tv volume so it's very loud.3. It's very, very delayed.4. There is a mini that broa...

Google Photos in 4K, using full source resolution

Using Chromecast, displaying Google Photos has a resolution limitation of 720x1280, according to Google official developers documentation. This amounts to less then a single megapixel, while TVs today generally output 2160x3840, which is over 8 megap...

LucasKun by • Community Member
  • 7591 Views
  • 5 replies
  • 42 kudos

Resolved! Gen 3 Chromecast won't connect to Starlink wifi router

I unplugged the old wifi router. Opened the google home on an android. Went through the whole setup process and it looked to be connecting and showing the code on the screen and then poof, it said it didn't work... tried like 10 times from 2 differen...

HawaiiBuc by • Community Member
  • 3619 Views
  • 3 replies
  • 0 kudos

New on Google TV: Control your TV with your phone

Watch it in action on YouTube Starting today, you can find something great to watch on your Google TV even when the couch has eaten your remote. We’ve built remote-control features directly into your Android phone so you can power on your TV, navigat...

Grace by • Googler
  • 50857 Views
  • 71 replies
  • 17 kudos

Parental Control Configuration

Hi all,Is it possible to configure parental control so that when the TV is turned on by default it is the child's profile?Many thanks

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