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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 141 Views
  • 1 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27007 Views
  • 0 replies
  • 12 kudos

Resolved! Chromecast 3rd gen fail, solid orange light, reset button not working

My chromecast has a solid orange light, nothing on the screen but not signal from the tv itselft, Google home app is not recognizing the device either, and after trying a factory reset, the light is still orange, after 3 mins of pressing the button, ...

Camus by Community Member
  • 4450 Views
  • 6 replies
  • 3 kudos

Google home mini

If I give commands to my Google home it says my old Phone every time.. i have the note 20 now and if I ask to find my Phone he will search for my old Phone (the note 8). How can I change this?

Marck by Community Member
  • 1277 Views
  • 4 replies
  • 0 kudos

not all albums available

I use chromecast as a photoframe (stand by mode).But I see not all google photo album in the selecting album list. Why some albums are not there?

pe_skin by Community Member
  • 992 Views
  • 3 replies
  • 0 kudos

buffering from laptop to chromecast tv slow or lagging ?

I am able to cast it automatically considering the optimization mode, which means it stops on the laptop and plays only on TV. But even though I have 50 MBPS high speed bb internet, it always pauses the video while buffering and then plays again. It ...

Resolved! NO SE RECONOCE MI CHROMECAST

DESDE AYER QUE NO PUEDO CONECTAR MI CHROMCAST CON MI PC DE ESCRITORIO. DESDE UN CELULAR PUEDO PERO DESDE LA PC NO. NOSE COMO SOLUCIONARLO YA REESTABLECI EL DISPOSIYTICO DE FABRICA Y LO CONFIGURE DE CERO, PERO NO LOGRO SOLUCIONARLO

bocasofi by Community Member
  • 1360 Views
  • 3 replies
  • 2 kudos

Resolved! Chromecast with gtv keeps playing youtube after tv turns off.

I'm not sure why it's doing this, and I realise it has been playing youtube videos for a whole day to a TV that isn't powered on.We set the timer on the TV to switch off an hour after we go to bed. I'll switch it on the following night, and the cast ...

Sadkoi by Community Member
  • 5242 Views
  • 7 replies
  • 1 kudos

Resolved! Chromecast

Can I plug in my chrome cast into the USB port on my blue ray player vice the back of the tv?

Techfred by Community Member
  • 1139 Views
  • 3 replies
  • 0 kudos

Resolution / HDR Switching When In GoogleTV / An App

In an app looking for something to watch or pausing video it seems the resolution is fluctuating from 4K Dolby Vision to 1080p and it's making my 2019 Vizio M Series TV freak out.It seems fine when video is playing, but using the software sometimes m...

gk128 by Community Member
  • 1073 Views
  • 3 replies
  • 0 kudos

Resolved! Wifi to the crome cast

I can’t connect to the WiFi that my cromecast is on, how do I change the WiFi without being on the WiFi the cromecast is on?

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