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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2897 Views
  • 16 replies
  • 3 kudos

Resolved! My Chromecast Ultra keeps rebooting

My Chromecast Ultra are connected with the proper power plug it came with.The device keeps rebooting it self when I stream. It’s very annoying. It’s not part of the preview program.Currently running firmware 1.49.250946Any suggestion to what I can do...

Nickeluli by • Community Member
  • 1973 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast remote problem

I have the Chromecast that was sent to me when Google Fiber TV quit providing TV. I also have YouTube TV for my streaming service. The remote works fine when I press the black Google Assistant button to request any channel on my YouTubeTV service EXC...

Ldarms44 by • Community Member
  • 3077 Views
  • 10 replies
  • 0 kudos

Resolved! Chromecast keeps resetting itself

My Chromecast keeps randomly resetting itself multiple times a day I've done the factory reset I've rebooted device but nothing seems to solve the problem. Everything used to work fine for the last 6 months. Now for the last week or two this issue ar...

Crazy247 by • Community Member
  • 3222 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast with Google TV worse than Ultra

I've just swapped my Chromecast Ultra with a Chromecast with Google TV and the experience so far is very disappointing. I even bought the power adapter with Ethernet support so that the experience would be as close to the Ultra as possible. So far it...

wildwindnl by • Community Member
  • 1999 Views
  • 3 replies
  • 0 kudos

Connecting Chromecast to Uni dorm.

Seems like im unable to connect my chomecast to my university wifi. Ive tried creating a hotspot on my laptop and manually inputting the the network on google chome. It finds the network then keeps saying its reconnecting. When google home asks me to...

Danielmc93 by • Community Member
  • 1185 Views
  • 3 replies
  • 0 kudos

Audio delay with surround sound

Whenever I play a video that uses high quality audio such as Dolby Digital, the audio stream has a noticeable delay. It has been mentioned multiple times on the previous support community (https://support.google.com/chromecast/thread/75244430/chromec...

marcoc by • Community Member
  • 3285 Views
  • 6 replies
  • 8 kudos

Resolved! Adding a second Google Photos account for Chromecast ambient

Hello ! Is it possible to adding a second Google Photos account (eg my wife's) to Chromecast Ambient so that the display shows photos from both accounts? It seems that the answer is 'no' (or that she would have to manually create and update a specifi...

chrisbmann by • Community Member
  • 2514 Views
  • 3 replies
  • 0 kudos
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