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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25762 Views
  • 0 replies
  • 11 kudos

Resolved! Streamer flashing black randomly

I have a Google Streamer and LG TV. The streamer replaced a Chromecast on the same tv. When streaming from various services (Netflix, etc.) the screen will flash black momentarily. I disabled all Dolby Video options on the tv. Before I disabled Dolby...

Crunchyice by Community Member
  • 4921 Views
  • 44 replies
  • 8 kudos

Audio Broken

Audio keeps dropping out randomly for no reason, either happens once every 2 mins or maybe once every 20, device not allowing audio passthrough to my soundbar or AV reciever is a massive mistake. May have to refund this device, having too many issues...

StatAvg by Community Member
  • 374 Views
  • 3 replies
  • 1 kudos

Google Chromecast 4K no connection to 5 Ghz-Mobile Hotspot

Hello guys,First of all I want to apologize for my bad english, it is not my native language!I have the Google Chromecast 4K (https://store.google.com/us/product/chromecast_google_tv?hl=en-US) and a problem:I am using my Mobile Hotspot because I have...

Resolved! Need some serious help

So I have this product that cast your phone screen to your TV however I have it Samsung Galaxy a03 and this product is also called TV fix screencaster can somebody help me set this up

eddward2 by Community Member
  • 400 Views
  • 2 replies
  • 0 kudos

Resolved! How about de-interlacing in the new Google TV Streamer!?

New Google TV Steamer does not support Deinterlacing. Due to this, deinterlacing does not work in videos! This is very sad.I remember this problem was on the first Nvidia Shield 2019 firmware, but that was 5 years ago! Do Google developers really not...

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Tony26 by Community Member
  • 14619 Views
  • 167 replies
  • 9 kudos

Can't load apps

Here in Australia we are unable to load some apps which will load on any Pixel phone. Local sports app Kayo and Entertainment app Binge. Both big here in Australia. The error code - Not compatible with this device. Google streamer. Any ideas would be...

KP7070 by Community Member
  • 197 Views
  • 1 replies
  • 0 kudos

Resolved! Google Streamer audio drops out randomly

Hello,I got the new Google Streamer a couple of days ago, I previously was using a Chromecast 4K with Google TV. My connection is Streamer to LG CX, and the TV to LG Soundbar, same as I had before.When playing content in several apps (YouTube, Disney...

Android 12 volume rocker default

Belated upgrade to another phone running Android 12 and now when I'm casting from my Samsung note 10 plus to nest speaker I cannot change the volume with phone volume rocker. My old Note 9 running Android 10 worked fine.

QTurbo by Community Member
  • 209 Views
  • 1 replies
  • 0 kudos
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