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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11413 Views
  • 0 replies
  • 8 kudos

Youtube Pauses

Since 30th October I cannot cast YouTube from my Samsung S21.Plays advert then 3-5 seconds of clip then sticks at Loading. Factory reset Chromecast Reset Internet router Switched phone off and on.Latest Firmware on Chromecast. Advice welcome

Resolved! Chromecast button not available on Chrome browser

Just recently my cast button is not available on Chrome Browser, it ws there a week ago. Findings:I am on the lastest version of ChromeI am on the same wifi on laptop as chrome deviceOthers acan see and cast to my screen in my officeI have tried both...

mfoleyga by Community Member
  • 1583 Views
  • 12 replies
  • 0 kudos

Lack of Optimized screen

At first I used to get the would like to optimized your screen when I was at full screen. Now I have not been getting those prompts and the quality has dropped drastically on my chrome cast. I have unchecked the always optimize and still it is poor q...

Resolved! Setting up google chromecast

I am setting up Chromecast for the first time and my chromecast is set to HDMI 2. I am not getting a signal on my tv screen. What do I need to do? Thanks for your assistance!

tbfavero by Community Member
  • 675 Views
  • 8 replies
  • 0 kudos

Resolved! New Chrome version - no Cast

My Chrome Browser updated last night and I no longer have a Cast button in the Chrome menu.

kperry48 by Community Member
  • 9885 Views
  • 30 replies
  • 6 kudos

Google Chromecast and Bose smart Soundbar900 interface

Hi,Greetings to All,I have a Google Chrome cast(3rd Gen) external device connected to one of the HDMI ports to my TV.I have recently added Bose Smart Sound Bar 900 built-in Chromecast to my Google Home app account.Issues:I have created a device group...

Yuva by Community Member
  • 433 Views
  • 1 replies
  • 0 kudos

Remote dead. New batteries, no activity light.

Using Chromecast two years. I got a solid activity light below the power button on my remote and the remote stopped working. I put in new batteries and do not get any new activity light at all when installing new batteries. No button does anything.I ...

Fiancé cannot connect to Chromecast with google home

Hello, My fiancé is added to my google home as a family member for the Chromecast. However, he is unable to cast anything on YouTube or any other streaming platform. His phone cannot find the Chromecast even though he has already on the google home.

Zaps789 by Community Member
  • 143 Views
  • 1 replies
  • 0 kudos

Resolved! Intenet access

Does chromecast require internet access via wifi? My access is through my phone. My wifi I used for network printer access.