cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4978 Views
  • 0 replies
  • 5 kudos

System compatibility

Your compatibility test said it was compatible, but when installing it says my system is not compatible.1. jumper -Rh to Rc,2. pink wire -Rh,3. white wire -W,4. green wire -G,5. yellow wire -Y.Will the cheap Nest E work with this?

Michael24 by Community Member
  • 154 Views
  • 5 replies
  • 0 kudos

Nest thermostat keeps disconnecting from WiFi

I've had Nest with a new boiler for a couple of months. Today for the first time ever it disconnected from the WiFi. I reset it and it reconnected - until it lost the connection about 10 minutes later. I reset it, removed and reinstalled it on the ne...

IanPe by Community Member
  • 224 Views
  • 3 replies
  • 0 kudos

Connect Google Nest to boiler, 2 yellow wire boiler

Dunkirk Quantum 90 Hot Water, natural gas boilerSystem is heat onlyWorked fine with a Honeywell thermostat (want the ability to control the temperature remotely)The boiler has only two yellow wires for the thermostat. These wires have 28v AC voltage....

Bigwheelz by Community Member
  • 246 Views
  • 3 replies
  • 0 kudos

Heating schedule problem.

I am literally thinking I made a bad decision, being talked into getting an intelligent thermostat.I think mine is in cahoots with my energy supplier.Auto schedule is switched off.I have a schedule for the heating on the app. But this is ignored and ...

Mleety by Community Member
  • 169 Views
  • 5 replies
  • 0 kudos

Nest 3rd gen Thermostat Issues with hot water

Just had a new Nest 3rd gen thermostat installed. Most things seem to work except when the heating mode is set to Off, the hot water cannot be boosted. Also, the Off/On toggle for hot water makes no difference. When it is boosted or set to On via the...

Alexcm53 by Community Member
  • 493 Views
  • 16 replies
  • 0 kudos

Need Help to Install Nest Thermostat - Compatibility

The compatibility checker said my system may be compatible. The installation app says it's not. I have an original hot water boiler for heat and an added later central a/c system. I have the old thermostat with wires on the terminals labeled W, RH, R...

jhaz by Community Member
  • 147 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Wifi Failed

Spent the last 3 days trying to figure out a Nest Thermostat failing to see any wifi networks, following Google's troubleshooting. Today I spent another 25min on a call repeating previous actions with a tech. The end result was being told the thermos...

C Wire on Motherboard

I am trying to install the nest and have a c wire that was not being used by the current thermostat. I wired the nest, and all wires were found except the c wire. I wired the blue wire c to c, on the thermostat and furnace in the c terminal, but it d...

saakd84 by Community Member
  • 110 Views
  • 1 replies
  • 0 kudos

Away assist and eco temperature

Hi, First post on this forum, so please excuse any breaches of etiquette. I have our thermostat heating to 17c while at home. I would like the thermostat to drop to 16c when the thermostat switches to Away. Both 17c and 16c are eco temperatures, but ...

ANOakley by Community Member
  • 101 Views
  • 1 replies
  • 0 kudos