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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4697 Views
  • 0 replies
  • 5 kudos

Nest app erased my thermostats

Yesterday it was working perfectly but this morning I waked up and I couldn’t see my thermostats on the app , what could have happened? I can only see my thermostats on Google home but I dont like Google home .

Andtos by Community Member
  • 257 Views
  • 1 replies
  • 0 kudos

Thermostat Nest E

Our Nest thermostat is working. The only issue is that motion no longer lights it up. I have to touch it now before it will light up. The temperature and other features are working fine though. Once I touch it I can see the temperature and it stays l...

Nest Thermostat cooling even when it reaches

Hi,My Google nest learning thermostat is working unusually and I am incurring huge bills.Scenario: I set the mode to cool and the temperature to 70F. If the outside temperature is 60, I expect it to turn off but it keeps running and the hole becomes ...

RK121 by Community Member
  • 618 Views
  • 11 replies
  • 0 kudos

Resolved! WIFI CHANGE AND FACTORY RESET

I cannot change my thermostat to the new Wi-Fi network because the thermostat was offline due to problems that Xfinity has been repairing for many days, I changed the network, and I had to reset my thermostat to factory mode, I must delete the thermo...

Nai1979 by Community Member
  • 355 Views
  • 2 replies
  • 0 kudos

Thermostat compatibility with Google Nest

My thermostat has E1 & E2 labeled wires that I can't find on any lists with Nest wire compatibility. Can anyone tell me if my system is compatible with Nest?

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JanT by Community Member
  • 186 Views
  • 1 replies
  • 0 kudos

Nest Thermostat - STAY AWAY

To Whom It May Concern:I purchased a Nest Thermostat in August of last year and was never told that it runs on batteries. It was hooked up to my 24V power from the AC system and I thought the two supplied batteries were for back-up. That appears not ...

JensR by Community Member
  • 457 Views
  • 3 replies
  • 1 kudos

Nest No Longer Powers On

 I’ve been using my Nest thermostat with no issues for months and it all of a sudden says it’s not getting power. For context, I was having wifi issues last night so I had to restart my router, but I’m not sure if that’s the cause. I’ve tried trouble...

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Tmautz22 by Community Member
  • 686 Views
  • 10 replies
  • 0 kudos

How to install wiring for nest learning thermostat?

Hi, my house has a Bryant FX4DNF049 AC unit with 8 wires. I’m hoping to see if anyone knows where each wire goes. Page 16 of the link below has some complicated wiring instructions I don’t understand. Thank you in advance!!! https://hvacdirect.com/me...

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Killing our capacitor

Since installing the Google Nest thermostat, we have had nothing but PROBLEMS! This is the 2nd year in a row that our capacitor has gone out on us. Our hvac guys have reason to believe it is the thermostat. Has anyone else had this problem????