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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 272 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16090 Views
  • 0 replies
  • 6 kudos

LED on Nest Cam

My nest cam (1st gen) LED light is lit red, not blinking. Some research showed that this means that the LED is not working right, but is there an easy way to fix this?

Madreen by • Community Member
  • 771 Views
  • 2 replies
  • 0 kudos

Notification Cool Down time

Nest cam indoor 2nd genThere is definitely a notification cool down in place that cannot be altered.run into a room, wait 1 min and ran back in then no notification. I think it is around 5-10 mins. What is the exact cooldown time?Thankfully this does...

qapnguyen by • Community Member
  • 2078 Views
  • 0 replies
  • 0 kudos

Camera history automatically deletes

I have a nest outdoor security light and camera combo and every time I try to see the feed history it tells me it’s automatically been deleted. I’m so frustrated, How am I supposed to get any benefit from my camera that will not save the history and ...

Els by • Community Member
  • 1292 Views
  • 4 replies
  • 1 kudos

Notifications for familiar faces

Not being able to turn off notifications if Nest camera detects familiar face is incredibly frustrating. Only bought the cameras today but considering returning them for a refund simply because of the frustration this will cause. Surely google needs ...

JdubGC by • Community Member
  • 1343 Views
  • 7 replies
  • 3 kudos

Camera limit?

Apparently there is a 10 camera limit....but I have 13 registered in the same home and all are working just fine. I was looking to add 2 more outdoor ones but not sure if it will stop me from adding.

Renosmusic by • Community Member
  • 2565 Views
  • 11 replies
  • 1 kudos

GJQ9T will not connect - says installed on another account

I'm having the same issue as a previous thread. Connected to the nest camera after purchasing. Worked fine. Then moved from my parents home back to my own and tried to work the camera and unable to do so.Went online and followed instructions to delet...

goyaln by • Community Member
  • 1208 Views
  • 6 replies
  • 0 kudos

Next Cam Outdoors batteries died

I've had my 2 Nest Cams less than a year. Went through one Chicago winter. Sits at the top of the garage looking north and south. Just after winter, both camera's indicated the batteries were very low and at 7% they both went off. I tried to charge t...

Dmajor by • Community Member
  • 784 Views
  • 4 replies
  • 0 kudos

Nest IQ outdoor will not factory reset

The camera when it is plugged in will flash blue for only one time then fades to off. I hold the reset button in and nothing happens. If I hold reset before the blue light goes off it makes it go off. It was working fine is there something I can fix ...

Ahack90 by • Community Member
  • 802 Views
  • 3 replies
  • 0 kudos
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