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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

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Resolved! Nest doorbell (wired) field of view has changed

Have had my nest doorbell camera for two years now (have loved it) and within the past week or two, the field of view has changed. Had a zone setup to see my front door and step and also could move the camera view to include my walkway. Now I can onl...

BadBro by • Community Member
  • 6448 Views
  • 4 replies
  • 3 kudos

Doorbell camera detecting the wrong person

Hi, when my dad walks up to the house, it detects him as my father in law. They look nothing alike. I have deleted my fathers photos from my FIL’s face and name setting but it’s still just saying it’s him, and not giving me the option to put my dad i...

Nest Doorbell not sending notifications

My Nest doorbell stopped sending notifications. Was working fine until a few days ago. Rebooted WI-FI and checked connection. No problem there. Checked all settings on phone to make sure notifications were on. Closed Google phone app and logged back ...

Nest camera charging

I have 2 nest cameras. One will not charge at all and the other will only slow charge. (Msg use a compatible adapter and cable to charge fast). I’m using the provided cable. Power outlets are good.

Unable to play back event history

For awhile now I am unable to playback event video history. I’ve made sure my subscription was currentAll updates currentUpdated and restarted phoneRemoved and reinstalled cameras to try and start over. Why am I paying for this if it doesn’t work??

Nest canera w pulsing blue light but no connect

I have used this camera successfully in the past, but not for several months. I plugged it in today, and the blue pulsating light around the land turns on. However, when I open up the nest app on my android phone, it tells me I am not connected and t...

Kds2233 by • Community Member
  • 640 Views
  • 4 replies
  • 0 kudos

Resolved! Nest cam going offline

Hi allall of my cameras have issues. They have all been working ok for months. They are all connected via proper external nest cam power supplies. One works for a few days and states “battery is empty” and and I am unable to access it. It then comes ...

Brianj38 by • Community Member
  • 2837 Views
  • 16 replies
  • 0 kudos

Beware bad customer support for Nest

Hey, just wanted to warn folks away from Nest customer care. I don’t think I’ve ever encountered a group that was single-handedly this bad at supporting their products.(I’ve been stuck with a broken Nest doorbell for nearly a month, they sent the RMA...

Wfederman by • Community Member
  • 419 Views
  • 1 replies
  • 0 kudos

Total waste of money!!

The Google nest cameras and doorbell are a total waste of money and time. It doesn't record every event especially the ones I set up in my zone. Bought from best buy, too late to return since it's outside of my return window. Google should be sued fo...

bnomadic8 by • Community Member
  • 959 Views
  • 3 replies
  • 5 kudos

Google Nest Cam (battery) not charging anymore

Hi I bought 2 pack Nest Cam (battery) from Walmart 4 months ago and they were both connected and plugged in and working. One on front yard and other in back yard. Now front yard one doesn’t have any battery and it does not charge at all. I’ve checked...

Sandeep23 by • Community Member
  • 1848 Views
  • 2 replies
  • 0 kudos
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