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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13603 Views
  • 0 replies
  • 5 kudos

Doorbell wired

Our Nest Doorbell lost connection to our home WI-FI so in order to reconnect I need to scan the QR code on the back of the camera but the QR code ink has rubbed off along with the serial code. Any help?

MikeB22 by Community Member
  • 1563 Views
  • 10 replies
  • 0 kudos

Nest Cam IQ Outdoor takes 10 minutes to reconnect

I have a Nest Cam IQ outdoor camera that worked fine at a previous home for about 3 years. I moved to a new home, did a factory reset, then setup the camera. The issue is that now it takes 10-11 minutes to connect and stream video after a power cycle...

mtt by Community Member
  • 945 Views
  • 6 replies
  • 0 kudos

No push notification sound on iphone

Hello. Installed doorbell (battery) yesterday. I’m receiving notifications on my phone but only silently. There’s no sound notification at all. I’ve checked the app settings. Sound is on. iPhone settings indicate sound is on. Volume is up. Nothing.

Resolved! not migrating nest to google

Nest app wants me to migrate to Google home. I do not want to do that. I can't add a user without migrating. There is no info about staying on the nest app and not migrating to Google. It used to work fine with total access for my wife & I. Now only ...

bobbyo by Community Member
  • 1415 Views
  • 7 replies
  • 0 kudos

Resolved! Video

Anyone else have issues watching their video history? When I scroll on the app (I have an iPhone 12 Pro) all the video displays, but when I stop scrolling, it freezes. The live video is perfect. I have shut app, reset phone and uninstalled/reinstalle...

robert7 by Community Member
  • 1919 Views
  • 8 replies
  • 1 kudos

Unwanted zoom

Hi,my camera zoomed in on a area unexpectedly and has stayed there. I unplugged it and even removed it from my nest account and added it again, but the problem exists. I do not have enhance option. Any ideas, tips, suggestions?

Erfan1 by Community Member
  • 931 Views
  • 5 replies
  • 0 kudos

Resolved! Nest indoor camera - I need to get the 6-digit code off the back of the camera. I am not near it.

I have a Nest Indoor Camera in my Florida home. Its been great for several years. This week, I left that home to come to Massachusetts for the summer, but neglected to reconnect the camera to wifi after I installed new wifi router. I have the serial ...

bneagle by Community Member
  • 1366 Views
  • 6 replies
  • 0 kudos

Resolved! Shutting off, or covering infrared light on Nest Cam

I am currently using two original indoor Nest Cams for viewing outside the house through windows. I have purchased third party infrared bulbs located outside the house for night light sources. However, I have had to use electrical tape to cover the N...

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