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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17671 Views
  • 0 replies
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Google wired Nest Doorbell needs plug in indoor chime

2 problems:1. Nest doorbell notification on my Android is vibrate. How do I add a 'unique' ringtone from the usual Android ringtone list?2. I want a simple Nest compatible plug-in chime in the family room, which is 70' away from the front door, that ...

Contender by Community Member
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  • 7 replies
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No live video in Home App

Hej Google ServiceI have a outdoor camera with battery connected to permanent power. I went through the whole set up and every thing is fine.I can se the camera in my home app, can turn it on and of and adjust all the parameters i want.I get notifica...

Resolved! Nest Doorbell loses WIFI connection after power shortage

After a flash power shortage (which affected the router ~ 5 m away from Nest doorbell battery model, but powered via the doorbell cable) the doorbell loses the WIFI connection and does not build it up again. Second time that this happens. Reset neces...

Loop on Nest cam set up

I've just purchased a Google Nest Cam (wire 2º generation) and trying to install it in my Nest App. When adding a device on the Nest app on my Apple phone, i add a product, scan my QR code and it tells me that I need to use the Google Home app to con...

Churumix by Community Member
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  • 6 replies
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Doorbell lagging or not capturing images

I installed a wired doorbell camera the other day. I get notifications that there is someone at the door, but there are no pictures or videos. When I look at the camera live, everything seems to be working, I can see my flag in the breeze. I have wal...

Resolved! Nest Floodlight doesn't turn off when app sets "Home"

I have turned off presense sensing in the home app. I just manually switch the app from "Home" to "Away".I have three indoor nest cams, and they all turn off when I press "Home"The nest floodlight/camera does not. I have stared at the settings and as...

Duplicate Devices on Google Home

Hi! I have two issues:On Google Home, I have two entries for the same Nest camera but on the Nest app, I only have one. I don’t seem to be able to remove the duplicate.When I go to Room Settings to choose device and select one of device entries and n...

tiff1210 by Community Member
  • 893 Views
  • 3 replies
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