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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Resolved! After Wifi change, Nest Hello ( wired) does not connect

Hey all, here's my situation: I got a Nest doorbell, December 2020, wiredFrom the first start, it refused to connect with the doorbell gong. I once connected a Honeywell wireless Gong to it, but once the doorbell was pressed it came into a ‘loop’ and...

cyrus530 by • Community Member
  • 1011 Views
  • 7 replies
  • 0 kudos

Resolved! Indoor Nest Cam (gen2) will not finish setting up

I have multiple Nest devices in my home. We bought an indoor camera to use as a video monitor for our child. When adding the device on the Google home app, it goes through the normal process of setting up, selecting Wi-Fi etc and the light even turns...

Awducker1 by • Community Member
  • 7200 Views
  • 34 replies
  • 3 kudos

Resolved! Google Doorbell (battery) will not connect to Google Home

I have a new doorbell I am trying to get set up, I do not have any other cameras or devices. Google Home fails to connect to the doorbell in the setup process, the light never goes blue. I have factory reset the doorbell, rebooted my phone and router...

cothroman by • Community Member
  • 1666 Views
  • 4 replies
  • 2 kudos

Google Next Hello doorbell plastic peeling

Not sure if others are having the same problem but my Nest Hello (hardwired) doorbell just started peeling. I read some people are having trouble getting their doorbell replaced (outside of warranty) and others are saying that google is replacing the...

Doorbell and other camera no longer showing in my app

Copied from a prior post as it explains our issue exactly. The account owner is the one that no longer has access.‎Have owned Nest Camera since new. The camera view no longer appears on nest app. When I attempt to add camera to account message appear...

BBJen5470 by • Community Member
  • 352 Views
  • 2 replies
  • 0 kudos

Why can't I disable motion alerts on my nest hello?

I have had the Nest Hello and it used to work fine but something has changed. I created zones and turned off motion alerts to prevent false alerts but they got turned on somehow and now when I try to turn them off they immediately turn back on in the...

Plinds00 by • Community Member
  • 660 Views
  • 5 replies
  • 0 kudos

Not receiving notifications from my nest camera

I see others have also reported not receiving notifications from their nest camera. My issue started 3 days ago . I do not have an iPhone so do not have access to the same update. Anyone else with an android have any assistance. ?

Chris220 by • Community Member
  • 427 Views
  • 3 replies
  • 0 kudos
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