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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1685 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17826 Views
  • 0 replies
  • 7 kudos

Poor battery life and slow charging

My Nest doorbell battery is very slow to charge, taking over 3 days to full charge at 20°C. I have had it installed for 6 months now and the battery life is getting worse with each charge. It is not being triggered much each day <10 events and in war...

Andy-R by Community Member
  • 1364 Views
  • 7 replies
  • 0 kudos

How to disconnect abandoned camera

I moved, but left one of my outdoor cameras on the prior house, sold to a stranger. I can't install the one that I kept in my new house because the abandoned camera is offline, and the Nest app cannot progress without contacting it. It would be diffi...

JonKM by Community Member
  • 1081 Views
  • 4 replies
  • 0 kudos

SOME Camera Notifications not showing Previews

I'm having sporadic issues with SOME previews not appearing in the notification field.Attached is a screenshot as an example.You can see that the "Side Yard Camera" has not returned a preview, while the other cameras are do.I returned after a few min...

Screenshot_20220615-094116_2.png
Nudo by Community Member
  • 1214 Views
  • 6 replies
  • 0 kudos

Nest Outdoor Camera offline after power outage

This is an OLD problem that I still cannot find Nest/Google providing a final solution other than dumping the camera and throwing away $200. I have 2 Nest cameras - one indoor and one an outdoor. Only the outdoor camera fails to come back online afte...

Can’t setup or reset nest after moving

I recently moved and need to setup my nest camera again. I have a new WiFi setup as well. When I plug in my camera, it just blinks yellow and of course can’t connect to the new WiFi. I’ve removed it from my home but without WiFi it can’t know that. I...

sdzaveri by Community Member
  • 4196 Views
  • 11 replies
  • 3 kudos

Nest Hello Flaking / Peeling

I have a Nest Hello that's only a few years old that appears to be flaking/peeling on the front. It's in a spot that gets no sun (facing north on my house) and support did very little to help outside of "we request that you purchase a new one".Does a...

jbean3535 by Community Member
  • 1415 Views
  • 7 replies
  • 0 kudos

This video isn’t available check back later

I recently starting to get this error “This video isn’t available check back later”the video NEVER!!!!! becomes available hours days still waiting. I have nest aware Plus please help very frustrating

djYardY by Community Member
  • 3143 Views
  • 13 replies
  • 0 kudos

Nest Doorbell Hot

I have a nest doorbell that is hardwired to regular electricity. I don’t recall the device getting hot before but I notice it’s hot to touch now. Is this normal, should the device get hot to touch. It works great, no issues, just the temperature. Man...

Google Nest Cam Does Not Work with Nest

I set up my new Google Nest Cam with floodlight to go along with my six other nest cameras, nest thermostats, and nest alarm system. I was beyond confused when this product with “nest” in its name does not work with nest. It only works with the Googl...

StanW by Community Member
  • 946 Views
  • 4 replies
  • 2 kudos

Nest App 5.68.1 - Did it fix your streaming issues?

For the past two months, users of the Nest App have been plagued with live video and video history issues such as constant buffering and freezing during the video feed. The 5.68.1 update was released on June 14. Did it fix the issue for you? It seems...

Rubes by Bronze
  • 4477 Views
  • 19 replies
  • 0 kudos
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