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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13609 Views
  • 0 replies
  • 5 kudos

new camera install

I just installed two new cameras outside and one with the spotlight will not go live, it has a lot of sun on it, could that be the problem? it will record.

ebruce by Community Member
  • 654 Views
  • 4 replies
  • 0 kudos

Lost connection

I lost electricity an now the system is saying it's offline. I can't get it to reconnect. How do I do that?

Beastie by Community Member
  • 659 Views
  • 4 replies
  • 0 kudos

Can't watch history

When I go to 'full history' I see a list of events. However if I select one it won't play and I get a black screen saying 'no event detected'. Clearly something was recorded because in the full history there are moving thumbnails. Thanks for the help...

RodJan by Community Member
  • 1292 Views
  • 7 replies
  • 0 kudos

Nest Camera Recordings missing audio

Hello,We had an incident on our property two days ago and when I went to check the recordings (we have Nest Aware), there was no audio on the video recording. The clip we need audio of is at 1:15pm on April 30th, 2022 and all of the audio is missing ...

Door Bell Quiet time Schedule

Is there an option to create a Quiet Time schedule which will automatically start opposed from manually needing to do it every day? As one can imagine trying to remember to set Quiet Time while the baby sleeps can be a difficult task and if there is ...

Corny77 by Community Member
  • 1150 Views
  • 6 replies
  • 1 kudos

Resolved! Battery Doorbell - "Camera Unavailable"

Hi there; around mid last week (April 25 - 29, 2022), my google battery doorbell stopped recording video. The message I now get is "camera unavailable". I've done all the troubleshooting, from deleting and reinstalling my camera to resetting my wifi....

GarettYEG by Community Member
  • 963 Views
  • 3 replies
  • 0 kudos

Google Nest Camera Offline

Wow is this frustrating. I currently have 3 indoor cameras and 2 doorbells and an outdoor camera that all work great. I added a new Google Nest Cam only to find out that it can only be used with the Home app. That is a huge inconvenience but still ca...

famecity by Community Member
  • 18820 Views
  • 23 replies
  • 7 kudos
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