Camera Performance Improvements in the Google Home app Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Replacement Part, Please help
I need a replacement Magnetic Base for my Nest Cam Battery. I am unable to find one available for purchase anywhere. Please help!
Feature Request: Ability to turn off notifications if camera sees family members
As per staff member Brad's comment "If you're still experiencing problems, feel free to start a new thread and we'll be happy to help."We still have this problem:Cameras allow you to select between notifications for people, any other movement and/or ...
Schedule or just turning off camera
Hello,I just installed the Nest cam with floodlight in my garden. Do you know the best way to turn it off when I have people in the garden? This to avoid to be annoyed by repetitive notifications during that time.Question 2: how to disable known pers...
Google Nest Camera wired gen 2 issue
Hi,My new nest cam indoor 2nd gen, froze during install yesterday but is showing a solid green light. I removed it from my Google home app but the light is still solid. Now i can't find it anywhere to remove it. I've removed my whole home yesterday b...
Water corrosion from defective weatherproof cord but not fixed b/c told warranty has expired
I'm beyond frustrated because I have spent a lot of money on my "outdoor" Nest cameras and even more money to buy what was supposed to be "weatherproof" cords for outdoor use only to end up with a camera that no longer works because of water corrosio...
Nest outdoor cam doesn’t power on
I have been trying since November last year to contact Google nest support about a camera I have bought from a retailer in Australia and then had 1 warranty claim when I was given an address label to send it to Hong Kong and then got a replacement ca...
Lost all Nest Devices and also cannot add Nest to Google home
Removed Android TV and lost all devices from Nest. Now I found this article from 2020 and people are having similar issue. This is 2022. https://9to5google.com/2020/07/27/google-assistant-nest-revoke-error/Now as the devices are un-linked, do we have...
Door ell history not playing
Very frustrating. They give you the nest aware for a couple months. Then when it expires playback doesn't work and it's too late to return. Well played. Any way to fix playback without the pay service. It appears you have 4 hours of playback but mine...
Nest Hellos not functioning well after a couple of months
Doorbell lost connectivity after 8 months. I tried resetting WIFI and still only the green light works. The blue light turned off and now only the green light works.
Nest Indoor Wired Camera 2nd Gen not showing live video even with status light as solid green
My Nest Indoor Wired Camera 2nd Gen not was working fine previously. I disconnected it for a few weeks while I was moving and since then I am unable to see live feed.I have RESTARTED and I have completed a full FACTORY RESET but the issue is not reso...
