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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Camera Recording
How do I access the recordings from my free 30 day trial? On day 30 all of the recordings where gone. I enrolled and paid for the one year subscription on day 30. The calendar only displayed the current time of day. No previous history. Your assistan...
Contractor lost mounting plate
Our contractor lost the mounting plate for one our nest cameras. How do I order a replacement?
New modem
How do I connect my existing cameras to my new modem?
Can’t execute a hard reset on my nest camera.
Hi,Can you help me please, I can’t perform a hard reset on my camera nest iq.Keepster blinking blue.Thans.José
Something went wrong NC023 when installing Nest doorbell
Trying to install my nest doorbell after we had a network problem. I get the error NC023Something went wrong. The app is having trouble connecting to your camera. Make sure you're close to it and that it's plugged into a power outlet. NC023
Existing Chime Transformer Compatibility with Wired Nest Doorbells
Is this transformer compatible?I have it wired per the instructions, and have no power to the chime. With the google connecter removed, and wired as originally, I do have power. Any ideas? Photos below.Transformer PN - Wired per instructions (only ch...
Reset and reconnect doorbell
Hi there !I’ve reset my wifi network and managed to reconnect all my devices with the exception of the doorbell. My Google home it keeps saying that something went wrong and I need to reset the device. I did this a few times but nothing changes. Can ...
Battery display percentage when hardwired ?
I have a Google video doorbell(battery) hardwired in and in the Google app it shows a display battery percentage instead of infinity symbol? So I took off the camera to charge it back to 100% but shouldn't it stay charge not drain? Please any help or...
Access Code
I recently purchased a nest cam 2nd generation and threw out the QR code sticker. I can bypass the QR scanner but cannot figure out what the access code is on the bottom of my device. Any suggestions or is there a way that I can look it up based on t...
